Macbook Air Not Rebooting

Question

Level 1

55 points

Macbook Air Not Rebooting

I have a problem with my macbook air and I thought I would post it. It doesn't happen with my macbook pro or iMac or any other older macs in my home. When I go to shut down my macbook air, it closes all application including the finder and then just sits there. There's a circular object going round and round in the middle of the screen, but that's it. I have to physically turn off the Macbook air by pressing and holding the power button. This has happened at least 3 time to me since I got this computer and I wanted to know if anyone else is experiencing the same thing.

MBA, MBP, iMac, Mac OS X (10.5.2)

Posted on Feb 29, 2008 6:08 PM

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Answer 1

Feb 29, 2008 8:33 PM in response to TaftWatson

No not having that problem. One thing to check is if the disk is OK. One way to do that is to boot from the DVD and run disk utility to verify the disk. If you don't have the superdrive then I would start it from off and hold down command-s. This will bring it up in unix level single user mode. Then type "/sbin/fsck -fy" to check the disk. If everything is OK (or even if not) to restart normally type "reboot".

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Answer 2

Mar 1, 2008 2:03 AM in response to TaftWatson

Hi,

this sometimes happened to me on my iMac. I had the feeling back then that it was a share I still had open that hold up the computer. But I could only reproduce it once, with my iDisk still open.

Volker

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Answer 3

Mar 1, 2008 8:13 AM in response to TaftWatson

Yes, I have this same problem. I got this at a store in Fairfax, VA. I did send it back to apple store and got a new one. And the problem was fixed. Maybe I am just unlucky.

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Answer 4

Mar 1, 2008 1:16 PM in response to TaftWatson

Try watching the Activity Monitor. Perhaps there's a hung process or an app stuck?

Applications > Utilities > Activity Monitor

Also have open Applications > Utilities > Console

If it closes these apps and then hangs you can try reading the Console logs after you reboot.
Hopefully you will get a better clue at what is causing this. (Hanging us usually software, usually. . .)

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Answer 5

Chiatty

Level 1

20 points

Mar 3, 2008 12:14 PM in response to TaftWatson

I've experienced this issue as well. After completing a sync with dot Mac, I disabled iDisk, autosync with dot Mac, and then deleted the MBA from my list of sync'd computers with dot Mac. That seemed to help for a while, but the problem resurfaced shortly there after. As an experiment, I completed the steps noted above, with the exception of deleting all synced computers from the dot Mac list. This has solved the problem on my end.

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