4 Replies Latest reply: Mar 15, 2008 4:53 AM by RC1991
Bam Bam Sam Level 1 Level 1 (0 points)
I have the 80G iPod classic. I've had it for about 2 months i guess...I downloaded the new version of iTunes(7.6.1) and i synced it and everytime i try to eject it a message pops up that says:"The iPod cannot be ejected because it contains files that are in use by another application." Can anybody help?

Windows XP
  • T3chGrl Level 1 Level 1 (5 points)
    Have you tried Uninstalling and Reinstalling the itunes completley. That worked for me!

    Note: iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes.

    Quit iTunes.

    On the Start menu, click Control Panel.

    In Control Panel, open Add or Remove Programs.

    Select iTunes from the list of currently installed programs, then click Remove.
    When asked if you would like to remove iTunes, select Yes.

    After the uninstallation is complete, do not restart if you are prompted to.

    If other entries were present for iTunes remove those as well.

    In Add or Remove Programs, remove any iPod Updater applications that are listed in the same fashion as iTunes was removed.

    In Add or Remove Programs, remove any iPod Updater applications that are listed in the same fashion as iTunes was removed.

    Restart your computer.

    After the computer restarts, open Local Disk (C:) in Computer or whichever disk programs are installed on.

    Open the Program Files folder.

    Right-click the iTunes folder and select Delete and choose Yes when asked to confirm the deletion. Note: This folder may have already been deleted if iTunes was successfully removed in steps 1-7.

    Right-click the iPod folder and select Delete and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.

    Right-click on the Recycle Bin and on the shortcut menu, click Empty Recycle Bin.
    Restart your computer.

    Install the latest version of iTunes from http://www.apple.com/itunes/download.
  • the fiend Level 5 Level 5 (7,700 points)
    Bam Bam Sam wrote:
    The iPod cannot be ejected because it contains files that are in use by another application.


    It means exactly what it says, that another piece of software is open on your PC which is using a file that is on your iPod.

    For instance, suppose you record the sound of your family onto your PC using (for instance) Audacity or Windows Sound Recorder. You then use that programme to turn the recording into an MP3 file called "family.mp3" and import it into iTunes. If "family.mp3" is still open in Audacity or Windows Sound Recorder, when you try to disconnect from iTunes, then you will get that message. This could happen even if the original file has been closed but the application (Audacity in our example) is stll open.

    The same applies whether the file is audio or video, so if Windows Movie Maker is still open when you import your latest blockbuster, "home_movie.m4v", once again you could get the message even if the Windows Movie maker is using a different file.

    Simply close any file in other programmes that you are trying to transfer to the iPod. If that doesn't work, close the other programme as well.

    In extreme cases, if your PC is not keeping itself updated correctly with which files are in use by which programmes, this could happen even after you close Audacity etc. So if you are sure all other programmes using the imported files are closed, leave the iPod connected and turn off and re-start the PC. Once restarted, your PC will start a new list of which programme is using which file, so there should be no problem.

    Regards,
  • GLNHP Level 3 Level 3 (850 points)
    If you have not yet solved this issue, the most likely causes are PC utilities such as anti-virus, disk defragmentation, or anti-spyware software. Each of these pieces of software will attempt to initiate scans on attached drives. Check these pieces of software on your PC, and see if you can disable scanning on the drive letter being used by your iPod.
  • RC1991 Level 1 Level 1 (0 points)
    I also have encountered this problem - never seemed to have it with a Shuffle but just bought the 80G Classic. Downloaded the latest iTunes as well. I kept getting that message that it the files were in use by another application. It turned out that if you have multiple users logged in to the computer that might be part of it. I logged off the other user (my wife's account) and just had mine open - the one I was using iTunes in. The iPod then ejected OK. I guess it was fooled into thinking that some app from the other using account was accessing it as well?