13 Replies Latest reply: May 27, 2008 3:37 PM by twelvedancer
alybru26 Level 1 Level 1 (0 points)
i just downloaded the new version of itunes and cannot access the itunes store. I have seen other comments that other users have posted and they have had the same issues. i am hoping that it will start working within the next few days as other users have said. if anyone knows of any other suggestions as to what can do to fix this please let me know. i have already tried the suggestions that this website has given me and nothing works. if someone can please tell me if this has happened to them and if their itunes store is now working!!?? and how long did it take to start working again????

the message that comes up:

*Itunes could not connect to the Itunes Store.*
Make sure your connection is active and try again.

hp, Windows XP