updating logic studio 8 - help needed!

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Level 1

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updating logic studio 8 - help needed!

Can anyone cleverer than me help me with a problem?
I bought a second hand mac book pro and it had a copy of logic pro on it that when you opened it asked for the serial number. I had logic plat 6 on my previous mac and I bought the update to studio pro 8, installed it with the xs key in and it all seemed to work fine until i did a software update and tried to launch it again. It just came up asking for the serial no as before which the upgrade version doesn't have on the packaging. I then have to reinstall which again works until i try to update.
I have tried:
uninstalling logic using appzapper before reinstalling.
entering the serial no that is shown when the app is opening up.
running update with the xs key in.
none of these have worked and it's starting to get annoying. I think it must be to do with the version that was on the machine when i got it but using appzapper i have no idea how to get rid of it.

Any help on this would be hugely appreciated.
thanks in advance.

mac book pro, Mac OS X (10.5.2)

Posted on Mar 2, 2008 5:14 AM

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Answer 1

Mar 2, 2008 6:10 AM in response to lumozut

Is your XSkey already connected in a USB port?

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Answer 2

lumozut Author

Level 1

0 points

Mar 2, 2008 6:19 AM in response to Community User

yeah the xs key is in for the initial install and for the update. When I update the same thing happens whether the key is in or not.

should i need the key in everytime there is a software update for logic?

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Answer 3

Zuelito

Level 4

1,515 points

Mar 2, 2008 8:47 AM in response to lumozut

It just came up asking for the serial no as before which the upgrade version doesn't have on the packaging.

You've confused me with this. Are you saying that your Logic Studio Upgrade package doesn't have a serial number? Because it should. Inside the box are several thin documents, one of which is called 'Installing Your Software.' You'll find your serial number on that.

It's very possible that if you used App Zapper to uninstall the previous LP8 it didn't find the folder that contains the Serial #, and therefore Logic is still running on your friends number. (I just opened LP8 in App Zapper and it didn't find that folder). Go to Your User/Library/Preferences/Logic, and dump the files within that folder. There are Logic preference files in the Preferences folder, but you want to dump the ones *inside the Logic folder within the Preferences folder*.

You shouldn't have to reinstall Logic to get it to be under your license. Just dump the files mentioned above, start Logic, put in the Serial Number in your package, and then it will be running on yours. You might need the XS key in for that.

Once it's all squared away, and it's running from your serial number, you should be able to update Logic without the XS Key and without having to put in your Serial Number each time.

Good Luck!

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Answer 4

Mar 3, 2008 6:35 AM in response to lumozut

Yes, if you bought Logic 8 Upgrade you have a serial that requires the XSkey

G

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