Iphone email - windstream

Question

Level 1

0 points

Iphone email - windstream

i've been trying to set up my windstream email account on my iphone with no luck. it keeps saying that it cannot connect or verify my account. I've entered all the info into the phone correctly and i don't know what else to do???? can anyone help??

MacBook, Mac OS X (10.5.2)

Posted on Mar 2, 2008 4:16 PM

Reply

Answer 1

Mar 2, 2008 4:37 PM in response to stmoates

The most likely reason is you did NOT enter all of the information correctly.

Have you tried this wizard yet? http://www.apple.com/support/iphone/mailhelper/

If that doesn't solve it tell us EXACTLY what you entered for each value in the Add Account setup, including what you entered in the Advanced section. Substitute "UI" for your user name and "PW" for your password, of course.

Also, have you tried both WiFi on your home network and EDGE?

Reply

Answer 2

stmoates Author

Level 1

0 points

Mar 2, 2008 4:54 PM in response to Lawrence Finch

thanks for your response..

i tried the wizard and it says that apple doesn't have any information on that provider.

I've entered:

Name: "My name"
Address: smoates@windstream.net
Description: smoates@windstream.net

Incoming
Host name: pop.windstream.net
user name: smoates@windstream.net
password: "my password"

Outgoing mail server:
host name: smtp.windstream.net
user name: smoates@windstream.net
password: "my password"

Advanced:

Incoming settings:
use ssl : on
authentication : password
sever port: 995

outgoing settings
use ssl: on
auth: password
server port: 587

Reply

Answer 3

Mar 2, 2008 4:59 PM in response to stmoates

Most POP accounts don't require SSL on the incoming server. Try turning that off....

Reply

Answer 4

stmoates Author

Level 1

0 points

Mar 2, 2008 5:05 PM in response to Steve Huetteman

IT'S WORKING NOW...THANKS

Reply