Strange vertical stripes

Please check out my blog post on this topic.

http://www.ricroberts.com/articles/2008/06/09/macbook-pro-strange-vertical-strip es

I've posted a photo of the problem, and I'll keep the post up to date with the progress of my apple support call (also see the comments).

Exact same issue since day one. Top o the line decked out MBPro. I also conveniently got a keyboard that half the keys don't fully stick down on either. Nothing has fixed either issue.

So, after having the vertical stripes and having my screen replaced (twice, because the first replacement had a dead pixel), the vertical stripes are back.

I got them yesterday and now again today.

I've been without my laptop for two weeks, and now will potentially lose it again for more repair work. Considering how much value these devices lose over a year, and how difficult it's going to be to sell a faulty MBP, I'm really upset over this problem.

Recommending Apple products is now completely out of the question. Nice operating system, nice hardware design, great customer service in general, but the hardware QA is appalling. Faulty devices should not be replaced with faulty devices. I don't pay "pro" prices for problems like this.

Apple - how about a response on this issue, please?

The more people that blog about this issue, the more likely it is to get noticed. This article shows the power of blogging - Dell finally took notice:
http://www.guardian.co.uk/technology/2005/aug/29/mondaymediasection.blogging

Also, let's try to get this item to the digg front page:
http://digg.com/apple/Appleignoring_display_problems_on_latest_MacBook_Pro2008

Apple can't ignore this forever if we raise the profile enough.

I received back my MBP, with a new screen.

I performed an "Erase and Install" new installation and upgraded from 10.5.2 to 10.5.4.
In the colour profile, after this clean installation, I find the 9c83 code, so this screen is by Samsung.

This 3rd screen is much better than the second one. It has only a slight bleeding in the bottom part, not very noticeable. I think the AUO had better, richer colours, but this new screen is not yellowish as the AUO. I tried to replicate the stripes with no success so far: with the second screen I got them after a couple of attempts. I am not saying that they have gone away: I am sure I will see them very soon.

Concerning the blogs: I agree with you. I posted some comments on many blogs, I will write my own one. The problem with this strategy is that there are a lot of mac zealots: they will outnumber the people trying to critique the mighty producer.

mac.cardi

yup, another 'me too!' to the list..
bloody annoying since I forked out for a new MBP, was so excited to get it so I could finally get some good work done (photoshop and design stuff), to start seeing these lines.

Didn't know that closing the lid and opening it again fixed it, I just put up with it until I couldn't look at it anymore, then went away for an hour and came back. Also just read the control-shift-eject key combo. Not had chance to try that yet, but I saw what it did, and everyone else says it fixes it. Preferably, I'd like Apple to fix it for good!

IMO, the amount of dodgy screens I've seen from Apple is a bit disheartening. Not only with MBPs, but most of them. The hardware rocks, the OS rocks, the screens/monitors kinda let things down a bit.

Kit Greer,

IMO, the amount of dodgy screens I've seen from Apple is a bit disheartening. Not only with MBPs, but most of them. _*The hardware rocks, the OS rocks, the screens/monitors kinda let things down a bit.*_

If the displays do not come under hardware, then what are they? Just guess if the hardware rocks, then so do the displays, no?

sorry, kind of 'generalising' a bit there. I meant the computers themselves, aside from the monitor. I'm sure you know what I mean!

It had happen to me too
My MBP is 1 mount old and last week I did not use it for a week and when I opened it there were the vertical stripe.

It happened 2 more time in the same week. I called applecare for that also because I had 2 dead pixel and they send me to the store but after that they said there was not a big problem and I had to wait to see if it will become a bigger problem...

After that I had a black stripe in the top of my screen. I don't know what is that but I hope they will find the problem

Not sure if it means anything but i have not had the vertical stripes nor the bluish tint display problem occur eversince i created a color profile in the system preferences. It's been 2 months and i still have my fingers crossed whenever i open the lid after putting my MBP to sleep.

Cheers,
Jim

*How long* does it take the R&D monster to figure out what is faulty with their software/hardware?

Apple apparently *will never* provide us with a solution for this issue.

Fingers crossed that my post will not be deleted again.

<Edited by Moderator>

After exchanging two screens I have finally realized what the MBP wireless problems are.

I think the antenna is in the screen.

The AUO had a fantastic wireless sensitivity. This last Samsung one seems to catch the signals only when located within few meters from the access point.

Beware.

mac.cardi

I have heard that this is a result of not connecting the antenna cable when reassembling the MBP. There's a chance you just have a dangling antenna cable.

I have had this problem on and off since I bought this MacBook Pro in March. Contacted Apple support, had me zap the PRAM, which of course did not help, I sent pictures, they gave me a ID, and I have never heard a thing since. May I remind all of you about the screen problem that happen a couple of years ago with the LCD on the 15" PowerBooks, the bottom third of the screen developed horizontal lines. There were hundreds and hundreds of people complaining on Apple forums. Apple's response was first to say it was software related (sound familiar) then it was the inverter board and finally to ignore the problem and the closed the forum topic. They closed the topic more than once. Apple never did formally address the problem as a LCD hardware problem (thus not covered under AppleCare), even thou it showed up on Dell laptops too (sound familiar). The only way people solved their problem was replacing the screen at their own cost. So if Apple stays true to form they will ignore this problem too and when the is enough responses in this forum they will close the topic. I hate to sound pessimistic but I have lost faith in Apple's customer support lately as well as alot of my high end tech Apple user friends. Apple is only interested in the iPhone right now and pushing Apple TV.