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Strange vertical stripes

Argh, I wish I'd taken a picture of the problem--it hasn't happened since Friday, but every so often, when I wake the MBP (Penryn) from sleep, I see alternating bands of light and dark vertical "stripes" along the screen. It looks as if half the LED backlights did not activate.

However, if I shut the lid and then re-open, it goes away. What gives? Is this a hardware or software fault?

If it happens again, I'll be sure to take a photo. This is ridiculous.

15" MBP (Penryn), Mac OS X (10.5.2)

Posted on Mar 2, 2008 3:47 PM

Reply
687 replies

Jul 16, 2008 2:19 PM in response to essd

I also have a brand new MacBook Pro, 2.5 GHz, all of 2 1/2 weeks old. It exhibited the same vertical stripes as shown in this picture (took one of my own). Like others reported in this chain the problem went away after closing cover, waiting for system to sleep, and waking it up again. At the time this happened I had just been using the system for normal meeting work, note taking, Powerpoint, Email, web browsing. No use of any other peripherals, special graphics, external devices, etc. I have Parallels installed but have not yet needed to fire it up (for which I am thankful).

Other questions / answers:

1. How often does it occur? Does it occur reliably?
Just started. During normal use. Cleared after sleep / wake cycle.

2. Does it resolve if you perform a specific action? What is this action?
Closed the lid for 45 seconds, waited for "sleep" light to flash, on reopening, it was ok

3. Does it always resolve by performing this action?
Too soon to tell, first time this weird thing happened.

4. Is the machine plugged into AC when the problem occurs?
Yes

5. Can you cause the problem to occur by performing an action?
Not clear.

6. Is your display glossy or matte?
Gloss

7. What type of video graphics hardware does your machine have? How much VRAM?
GeForce 8600M GT, 512 MB RAM

8. When did you purchase your computer?
June 23, 2008

9. Do you have a photograph of the defect? If so, please post a link.
Yes, not posted but EXACTLY like others on this thread.

1) Do you have any virtualization software installed (VMware, Parallels)?
Parallels, never used except as part of install checkout 2 1/2 weeks ago.

2) What brightness setting do you typically use for the display? (Full, 7/8th, etc.)
I think you may have something there. When I first got the MBP the brightness Full brightness, auto-adjust is ON

3) Under System Preferences -> Energy Saver -> Options, what is your setting for:
Automatically reduce brightness of the display before display sleep (ON or OFF)
ON

4) Under System Preferences -> Display , what is your setting for:
Automatically adjust brightness as ambient light changes
ON

MBP 15" / 2.5 GHz / 4 GB RAM / 250 GB Mac OS X (10.5.4)

Jul 16, 2008 11:34 PM in response to atomic wedgie

Hello,

I just wanted all to know what I am experiencing and find out if everyone/anyone has exactly the same experience:

I can recreate the problem ANYTIME I want by having the display set at the "Max -6 blocks" level of brightness, close the lid and let it fall asleep. Then open it and stripes are there. If the brightness is set at any other level, problem does not occur and I can't recreate it.
Now, why that happens of course I don't know but if someone can suggest their ideas, please do.

Meanwhile, if this problem doesn't get worse, I have a fix (at least for myself): never let the computer sleep or shut down with above mentioned brightness setting 🙂

Thank you.
Good luck.

Jul 18, 2008 7:47 AM in response to atomic wedgie

After various weeks with my 3rd display, which is 9C83, I have never seen the stripes.

During these weeks, I have always set the screen intensity to max - 6 (and other values) before sleeping the notebook and the stripes have never shown up. With my 2nd monitor (first replacement), I had been able to replicate the stripes in a couple of attempts by using the same settings.

May be I will see the stripes again, anyway this screen looks "less affected" by the stripes issue.

I noticed that the display "awakes" in a different way from the previous two. In this case there is a noticeable lapse between pixels and backlighting turning on.

There are rumors about new MBPs being presented in the next weeks. Either this issue will be fixed soon after the new models (they will have some time to study it) or it will be simply forgotten. It is unbelievable Apple has not given a single official statement about this.

mac.cardi

Jul 19, 2008 4:31 AM in response to atomic wedgie

Bought my MBP on Friday the 13th of June.........................
And yes I got the vertical stripes about two or three weeks after I bought it. Didn't know what it was and restarted and problem was solved........or so I thought. About 3 days ago it happened again and now its's happening more often now. Bummer!!!!!!!!!!!!
The shift, ctrl, eject shortcut works which is nice until there is a SOLUTION!!!!!!!!! Apple can you hear me, here in the Netherlands looking for a SOLUTION as well!

Jul 21, 2008 1:46 PM in response to atomic wedgie

Just found this story on MacRumors:

The Inquirer speculates that all G84 and G86 graphics chips are affected by the GPU failures announced by NVIDIA earlier this month.

According to NVIDIA a significant quantity of NVIDIA chips have been failing at higher than normal rates but has not yet provided a breakdown of affected products.

The Inquirer believes that chips used in the G84 and G86 models of video cards are affected, despite NVIDIA's reassurances that only a small batch has been affected:
The short story is that all the G84 and G86 parts are bad. Period. No exceptions. All of them, mobile and desktop, use the exact same ASIC, so expect them to go south in inordinate numbers as well.

They do believe that notebooks are far more likely to be affected due to the constant powering up and down of their chips.

Apple's MacBook Pro currently uses the NVIDIA 8600M GT. This graphics chipset is amongst those listed by The Inquirer as affected. No official confirmation is yet available.

See it here:
http://www.macrumors.com/2008/07/21/macbook-pro-nvidia-chips-affected-too-by-fai lures/

Jul 21, 2008 9:22 PM in response to steinway

Hey Steinway,

I had the stripes and then took the mbp back to apple and they refused to fix it because they could not reproduce the stripes.
Luckily, right before they returned it back to me, they go the stripes.

Now, it's been over 2 months without one incidence of stripes. I have read a lot threads of how to reproduce the stripes on command. I was fearful of trying any of these methods.

Today, I tried your method and lucky for me it did not work. My mbp is still stripes free.

Lesson for all, return you mbp to get it fixed. Don't assume it's a firmware problem. Assume it's hardware until convinced otherwise.

If tens of thousands people return their NEW mbp for repair, then Apple will finally try to fix this problem in earnest!

If you type" strange vertical stripes" into the search on the apple.com nothing comes up. You have to type it under the discussion search engine otherwise, apple is trying to keep it under wraps!

also, this thread is probably the most popular thread on the discussion board but it doesn't even make it on the "most popular discussion" list.

Apple, you are making billions....please fix this problem!

Jul 22, 2008 2:55 AM in response to atomic wedgie

I have a noticed over the last couple of months on my Macbook pro OS X 10.4.11 that when I have a black colour screen, the left hand side of the display reveals three points of light (light grey in tone) 2 1/2" between the three points, alternating light to dark. Although not they are not vertical stripes, I spoke to Applecare and we tried different ways to fix the problem and still the left hand side of my display when set as a black screen, still has the three points of light alternating to light to dark. I have to take it into Apple to get this seen to. Has anyone else had this problem?

Strange vertical stripes

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