Q: Strange vertical stripes

ps.

When / how (if?) would we ever hear if there is an official fix for this issue?

Add another name to the list. I'm living in Stripy Land too. It's happened 3 times since I got my machine, each time on waking from sleep. Shutting the lid and re-opening fixed it, but I'm a bit peeved at spending £1400 and having screen issues within a couple of weeks (especially ironic since that was the main reason I ditched my old Powerbook!)

Grrrrrrrrr. And verily GRRRRRRR!!

My MBP 2.16 has sometimes these stripes:
http://www.nicolay.no/Hobby/Hobby/Mac.html

It occurs the similar way, but it looks different.
Is this the same problem, or something else? It happens once a in a while, and a short sleep can resolve the problem. It seems to happened sometimes after longer sleep-time with the lid closed.
Nicolay

Mine too. Restarting fixed the problem for now.

Yup, happen once on my brand new MBP, it happen the day after I got my MBP home and thats like 1 week ago.

What I did is just close the lid and open back and the screen turn back to normal. I wonder if its a hardware issue or a software issue but I realize that sometime my magsafe connector cable doesn't light up when I connect it to my MBP (it takes a couple of times of unplugging and plugging to make the light to turn on), the funny thing is the OS show that I am recharging my MBP.

Anyone has this issue?

Anyway the vertical stripes only happen to me once, would hate it to return my MBP for fixing considering I have installed a lot of my stuffs in the MBP.

Please let it be a software issue

We are also on arstechnica. But this is so ridiculous.
I am new in the new-apple world, last time I used a mac before this mbp, dinosaurs were coming around and watch me.

I decided to bring my mbp to the assistance service, but then I realized that I cannot be confident that I will not receive it back with the same issue or others (it looks like that apple computers are a lottery).

Is this silence from apple normal? Do they always behave like on this problem? This thread keeps growing and I do not think that the best choice is waiting. Shouldn't we flood their service centres with our computers?

mac.cardi

I had the same problem with my 15" Macbook Pro 2.4Ghz right out of the box. After it happened 3 times (what looked like half the LED's were out on the bottom of the screen) Apple replaced the computer.

The replacement Macbook Pro ran for 3 weeks until the screen froze and i could see a black box in the middle of the screen with horizontal multicolored lines in it. I powered it down and it would not start up again, kept hanging on the apple icon screen. That is now out for repair with no word on it yet. The crappy thing is that we are replacing a 12" G4 iBook which is suffering from the well known logic board death.

It is very hard to feel good about Mac when you spend $2000+ on a computer that is just not reliable. I really don't want to ditch Mac, but when they keep producing this kind of unreliable poorly quality controlled product, what is one to do? I am incredibly disappointed with this whole new Macbook Pro experience.

Just to add, a good friends Macbook Pro just went kaput with a logic board failure, 13 months old, what is going on here? I am feeling like a sucker for buying into a super expensive poorly made product. There are too many of us who are being 'had' by Apple.

Mac Cardi wrote:
We are also on arstechnica. But this is so ridiculous.

Great, with pictures. Hope this helps to motivate Apple to comment on the issue.

Btw. here is the link: http://arstechnica.com/journals/apple.ars/2008/04/28/some-macbook-pros-show-vert ical-striping-display-issues

Peter

I have to say, my experience with my new MBP, apart from the occasional stripes issues, has been excellent. Everything else works perfectly (as indeed it should).

I certainly want Apple to get on the ball, make an announcement, and deal with this issue (either through software/firmware update, or repair/replacement if hardware).

I'll repeat from an earlier page another poster's suggestion of shift-control-eject to reset the screen, which is an instant fix every time the stripes show up.

So for me a minor annoyance, but still, yes, a disappointing one. After all, Apple's whole Mac selling point is that they 'just work.'

Jake

PS A question -- do laptops on the PC side - Sony, Toshiba, Dell, etc. always function trouble-free, or should we expect computers as highly complex pieces of technology to run into such problems?

I think this is the only report so far, that a replacement MBP has cured the issue.
Probably give it another week with quite some sleep/wake cycles to see whether it holds true.

Could you give us some data on your new MBP, especially:

LCD type
LCD manufacturer
OS version
Boot-ROM-Version

Maybe Apple already is rolling something into the replacements, which isn't in the stock MBPs.

Peter

Another "me too"

As long as its not an indication of a bigger problem, I can live with it to be honest. It's still a million times better than my vista notebook!

Just in case anyone's keeping count, add me to the list. Happened just the once for me, a couple of days after buying it in March. Hasn't happened since... touch wood.

Send my MBP back within the 14 days grace period. Got a new one...
Different rom version : b03 instead of b07...

1st version I got a vertical screen thing error like everyone else here... but with this one... no issues yet!

Also I had some weird battery issues that are gone now... did not start charging when connecting magsafe etc etc


Modelnaam: MacBook Pro
Modelaanduiding: MacBookPro4,1
Processornaam: Intel Core 2 Duo
Processorsnelheid: 2.4 GHz
Aantal processors: 1
Totaal aantal cores: 2
L2-cache: 3 MB
Geheugen: 2 GB
Bussnelheid: 800 MHz
Opstart-ROM-versie: MBP41.00C1.B03
SMC-versie: 1.27f1

Sorry but I don't know where to find the Lcd manufacturer information.
Os version 10.5.2
bootrom : MBP41.00C1.B03
That's all I know.
I hope it'll help

Jake said : "PS A question -- do laptops on the PC side - Sony, Toshiba, Dell, etc. always function trouble-free, or should we expect computers as highly complex pieces of technology to run into such problems?"

Ha ha ha ! Coming from that side of the fence I can assure you there's tons of issues too. My first, a Sony Vaio has a dead DVD drive and a reddish tinted monitor. My second, an Acer Aspire which starts to sounds like a leafblower anytime I need to access anything with graphics more complex than a Word document, and mind you, it has had a motherboard replaced in the first 6 months. The DVD drive only works when I talk to it in a soft spoken manner.

Yeah, the stripes are a minor annoyance to me, but I had hoped to be dealing with a different kind of company here. I don't mind issues, as long as they are addressed. It's the "it doesn't exist" jedi mind trick kind of attitude which I find irritating. I want to love this machine, and most of the times I do. When I get the stripes and I can't find a fix, I think "oh well... just another computer manufacturer...". That's a little disappointing. Wait and see.