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atomic wedgie

Q: Strange vertical stripes

Argh, I wish I'd taken a picture of the problem--it hasn't happened since Friday, but every so often, when I wake the MBP (Penryn) from sleep, I see alternating bands of light and dark vertical "stripes" along the screen. It looks as if half the LED backlights did not activate.

However, if I shut the lid and then re-open, it goes away. What gives? Is this a hardware or software fault?

If it happens again, I'll be sure to take a photo. This is ridiculous.

15" MBP (Penryn), Mac OS X (10.5.2)

Posted on Mar 2, 2008 3:47 PM

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Q: Strange vertical stripes

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  • by bryan_ca,

    bryan_ca bryan_ca Mar 7, 2008 12:40 PM in response to bryan_ca
    Level 1 (0 points)
    Mar 7, 2008 12:40 PM in response to bryan_ca
    my problem automatically disappear after a few days, it works fine now
  • by Gregg Kasten,

    Gregg Kasten Gregg Kasten Mar 8, 2008 4:56 PM in response to david.desroches
    Level 1 (5 points)
    Mar 8, 2008 4:56 PM in response to david.desroches
    I also have witnessed this problem once.
    Running on A/C, but problem remained when I ran on battery. Problem was gone after putting it to sleep overnight.
  • by lps007,

    lps007 lps007 Mar 9, 2008 10:35 AM in response to Gregg Kasten
    Level 1 (0 points)
    Mar 9, 2008 10:35 AM in response to Gregg Kasten
    I have had the same problem off an on since I bought this macbook pro in Nov. Really didn't think it was a hardware problem, so I mostly ignored it. Most often happens when running off the battery, not AC adapter, and most often when the screen is dimmed to less than full brightness. I usually can get it to go away without having to restart, but if it really is a hardware problem, I'm concerned that the screen is doomed to a short life-expectancy. The apple care folks had me reset the PRAM but the problem was back the next day. They want to send the thing in for repair, but I want to wait until the end of the semester to lose my computer for two weeks. If it really is a mechanical problem, why would it matter whether the AC was plugged in or not?? I'm no computer wiz, but is anyone else convinced it really is a software glitch?
  • by lps007,

    lps007 lps007 Mar 9, 2008 10:45 AM in response to lps007
    Level 1 (0 points)
    Mar 9, 2008 10:45 AM in response to lps007
    for what it's worth....

    1. How often does it occur? Does it occur reliably?
    -once or twice every few days
    2. Does it resolve if you perform a specific action? What is this action?
    -usually just turning up the brightness on the screen fixes it
    3. Does it always resolve by performing this action?
    -yes, I think so
    4. Is the machine plugged into AC when the problem occurs?
    -it's almost always when it's not plugged in, though once it happened when with the AC plugged in and the computer trying to wake up out of sleep mode
    5. Can you cause the problem to occur by performing an action?
    -no
    6. Is your display glossy or matte?
    -matte
    7. What type of video graphics hardware does your machine have? How much VRAM?
    8. When did you purchase your computer?
    -Nov. 07
    9. Do you have a photograph of the defect? If so, please post a link.
    -no photo but it's exactly the same as above

    I don't have VMware or parallels or anything installed, though the drive is partitioned and windows loaded on the other side
  • by Jonathan Feldman,

    Jonathan Feldman Jonathan Feldman Mar 9, 2008 4:23 PM in response to lps007
    Level 1 (35 points)
    Mar 9, 2008 4:23 PM in response to lps007
    Since your computer is not one of the newest ones, I'm curious how long this has been occurring? Did it just start happening after the 10.5.2 update? I have the new base model MBP that was released at the end of Feb, so up until now I thought that it was an issue with the new computers.
  • by lps007,

    lps007 lps007 Mar 9, 2008 4:27 PM in response to Jonathan Feldman
    Level 1 (0 points)
    Mar 9, 2008 4:27 PM in response to Jonathan Feldman
    It's been happening since I bought it in Nov. and it was running 10.5.1. There's been no improvement now that I'm running 10.5.2.
  • by bkreiser,

    bkreiser bkreiser Mar 10, 2008 8:03 AM in response to lps007
    Level 1 (0 points)
    Mar 10, 2008 8:03 AM in response to lps007
    This seems to happen to me as well. Just bought this computer March 5, 2008
  • by logopk,

    logopk logopk Mar 10, 2008 1:58 PM in response to atomic wedgie
    Level 1 (0 points)
    Mar 10, 2008 1:58 PM in response to atomic wedgie
    Let me add a "Me Too"

    Only really visible on a bright (white) background.

    Brand new, got it on saturday 8th

    MB Pro 2.4 15,4" MB133
  • by John Williams24,

    John Williams24 John Williams24 Mar 10, 2008 2:03 PM in response to logopk
    Level 2 (349 points)
    Notebooks
    Mar 10, 2008 2:03 PM in response to logopk
    Ditto -

    got the vert. stripes here too (appearing & disappearing) - received new 2.4/200gig MBP on Thurs. Mar. 6 last week.

    In addition to the vert. stripes, a few other quirks too - bootable systems (10.3.9 & 10.4.10) on Ext. Lacies wont show in the Start-up Disk window, missing keystrokes/(ELP) and a Bluetooth quirk - mouse and keyboard v. hard to connect/pair/discover.

    hmm.

    I really dont want to have this turned around again - will call Applecare tomorrow. Hope this is can be resolved via a firmware/software update......

    more soon,

    J.
  • by PaulNYC,

    PaulNYC PaulNYC Mar 10, 2008 2:10 PM in response to logopk
    Level 1 (105 points)
    Mar 10, 2008 2:10 PM in response to logopk
    I can see something very very faint on whites too - kind of alternating shadows and brightness, but it's nothing as bad as the pictures posted here. Just FYI - new MBP/multitouch.
  • by essd,

    essd essd Mar 10, 2008 3:34 PM in response to essd
    Level 1 (10 points)
    Mac OS X
    Mar 10, 2008 3:34 PM in response to essd
    As I mentioned earlier, I took my laptop back for replacement on Thursday the 6th. So far, I haven't seen this happen at all on the new replacement unit, despite running the same sets of applications and the same use patterns. It took about this long for my first "sighting" of the problem on the old unit, so I am cautiously optimistic that the problem has gone away.

    This might point to it being some sort of hardware defect, but I'd like to give it another couple of days before I say for sure.
  • by BulbVivid,

    BulbVivid BulbVivid Mar 10, 2008 7:27 PM in response to atomic wedgie
    Level 1 (5 points)
    Mar 10, 2008 7:27 PM in response to atomic wedgie
    Just adding a me too. Got a 2.4 Ghz last Thursday, first saw the problem on a wake from sleep today. Battery power, matte screen, 10.5.2.

    The display went to sleep when I went to get a camera to get a picture, and when I woke it back up, the bands were gone.
  • by CSPalmisano,

    CSPalmisano CSPalmisano Mar 11, 2008 9:50 AM in response to atomic wedgie
    Level 1 (0 points)
    Mar 11, 2008 9:50 AM in response to atomic wedgie
    Another "ditto".

    Because of the number of users reporting this issue, I'm thinking it's software related. So I'm reluctant to return it to the Apple store just yet.

    Has anyone reached a resolution?
  • by CSPalmisano,

    CSPalmisano CSPalmisano Mar 12, 2008 6:07 AM in response to CSPalmisano
    Level 1 (0 points)
    Mar 12, 2008 6:07 AM in response to CSPalmisano
    I called Apple support and provided them with a link to this thread.

    After exhausting the usual troubleshooting options, my issue was escalated to a Product Specialist. The specialist was unfamiliar with the problem and provided no valuable insight.

    He said he'd report the issue back to engineering and I could take my MBP into the Apple store.
  • by SarahMPJ,

    SarahMPJ SarahMPJ Mar 12, 2008 12:50 PM in response to CSPalmisano
    Level 1 (0 points)
    Mar 12, 2008 12:50 PM in response to CSPalmisano
    My new MBP-penryn is two days old and apart from the constant buzzing noise, this afternoon, I got these vertical bands that won't go away. This si so disappointing and worrying about it is time-consuming. I'm using this Mac for my dissertation.
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