sending mail with a chartermi.net email

I have a chartermi.net email address and I am unable to send email. I have no difficulty receiving mail while both on and off the edge network.

Please help!! This issue defeats the purpose if having an iPhone....

Lenovo 3000 N100, Laptop

Posted on Mar 2, 2008 7:58 PM

Reply
4 replies

Mar 2, 2008 8:27 PM in response to violagirl101

If your email account provider does not have an authenticated SMTP server, you will have problems.

Most internet service providers block the use of SMTP servers that are outside of their network (or not provided by the internet service provider being used for your internet connection) unless the SMTP server is authenticated. This restriction is in place as part of an overall effort to prevent spam emanating from the ISP's domain. We can thank the low life spammers for this.

I access my .Mac account as my primary personal email account and a business POP account with my iPhone. Both have an authenticated SMTP server and I have no problems sending with either account.

Mar 4, 2008 10:31 PM in response to violagirl101

Is chartermi.net also your internet service provider - the company that you pay and use for your internet access at home?

If yes, you need to call chartermi.net and ask them if they provide a way to send messages with their email account when you are not connected to the internet with chartermi.net - such as when using the EDGE network for your internet connection and access.

If you do not understand this or put this way, you will have a very difficult time getting any help here.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

sending mail with a chartermi.net email

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