Updating to Latest iTunes Error

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Level 1

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Updating to Latest iTunes Error

Hi folks,

I'm just trying to run Software Update to update to the latest version of iTunes but every time I try to do it I get the following error (after it finishes downloading the 40mb file):
*The update "iTunes" can't be installed.*
*A network error has occurred: Cannot open file (-3001). Make sure you can connect to the Internet, then try again.*

Any advice would be appreciated, obviously I can indeed connect to the internet and am connected when attempting the update.

- Steven

MacBook, Mac OS X (10.5.1), iBook (Mac OS X 10.4.11) - iMac (Mac OS X 10.3.x)

Posted on Mar 3, 2008 12:10 PM

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Answer 1

nerowolfe

Level 6

13,090 points

Mar 3, 2008 1:54 PM in response to Refrigerator

Refrigerator wrote:
Hi folks,

I'm just trying to run Software Update to update to the latest version of iTunes but every time I try to do it I get the following error (after it finishes downloading the 40mb file):
*The update "iTunes" can't be installed.*
*A network error has occurred: Cannot open file (-3001). Make sure you can connect to the Internet, then try again.*

Any advice would be appreciated, obviously I can indeed connect to the internet and am connected when attempting the update.

- Steven

It may be network congestion either on your end (your ISP), somewhere on the internet, or Apple's server. Right now these boards seem "sticky" so it may be a server problem.
I would try later, or download the update directly from the Apple website:
http://www.apple.com/itunes/download/

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Answer 2

Refrigerator Author

Level 1

0 points

Mar 4, 2008 12:00 PM in response to Refrigerator

I just downloaded it manually as suggested. I knew that was a possibility but was afraid it was some odd glitch with 10.5 so I thought I'd ask before resorting to the download.

Thanks for the help.

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