12 Replies Latest reply: Apr 8, 2009 10:06 AM by holeinhead
chrisss Level 1 Level 1 (0 points)
Hello -

My printer is not responding. It is plugged in to the USB port in my Time Capsule. The printer works fine when it is connected to my Mac Book, but not when connect to the Time Capsule. Although, AirPort Utility recognizes the printer and says it is connected over my wireless device. Any thoughts?

Printer: Cannon MP160

"Error Number : 300 The printer does not respond. Make sure that the printer is plugged in, powered-on, and properly connected to your computer."
  • 1. Re: Printer not responding - suggestions?
    FBL1 Level 1 Level 1 (10 points)
    Go into your "Printer and Fax" Preference from the System Preferences. You will see your printer listed there, but now that it's hooked up to the TC instead of directly to your computer, you have to tell the system that.

    Remove your printer from the list using the "-" button, and then hit the "+" button and the system will search for printers and will find your Canon connected to the TC. Add this and then the computer will search for drivers for a few seconds and then mount the printer. From that point, you should be good to go.
  • 2. Re: Printer not responding - suggestions?
    JDHelle Level 1 Level 1 (5 points)
    I think you'll find that the Canon MP series do not work on the TC or for that matter the regular AirPort Extreme. Canon told me on the AP Extreme, not TC, that it would not work because it need to communicate directly with the PC. I'm guessing the same applies to TC. My MP 830 does not work either.
  • 3. Re: Printer not responding - suggestions?
    JDHelle Level 1 Level 1 (5 points)
    The only way I have been able to share my USB MP 830 wireless is to use a SX-2000WG from Silex. This device allows you to use all the functions of the MP. It's a bit slow scanning documents, but not too bad. It looks like the price is around $120 - I paid about $180 a year ago.
  • 4. Re: Printer not responding - suggestions?
    chrisss Level 1 Level 1 (0 points)
    This worked! Thank you!

    ____

    Go into your "Printer and Fax" Preference from the System Preferences. You will see your printer listed there, but now that it's hooked up to the TC instead of directly to your computer, you have to tell the system that.

    Remove your printer from the list using the "-" button, and then hit the "+" button and the system will search for printers and will find your Canon connected to the TC. Add this and then the computer will search for drivers for a few seconds and then mount the printer. From that point, you should be good to go.
  • 5. Re: Printer not responding - suggestions?
    JDHelle Level 1 Level 1 (5 points)
    Chriss is correct - it will print following his instructions. However, the other functionality of the printer i.e. scanner will not work.
  • 6. Re: Printer not responding - suggestions?
    Edward Baumann1 Level 1 Level 1 (20 points)
    Kinda weird. My macbooks can print via my MP390 but the pc won't. Strange since the macs are using a driver from a BJC printer and the PC is using the driver that it's been using forever. I tried using the same driver the macs were using but no good.
  • 7. Re: Printer not responding - suggestions?
    technobie Level 1 Level 1 (10 points)
    This worked for me as well. I have a MP500. I had initially set it up through the TC, but I made some network changes. I never tested the printer prior to the changes, but it would not print for me - giving me the Error 300, etc...

    Once adding it back using these instructions, it works like a charm now!
  • 8. Re: Printer not responding - suggestions?
    mhedit Level 1 Level 1 (0 points)
    I am able to print from the Pixma MP600 via Time Capsule but only on my macbook pro and my Vista Notebook. My XP PC connected via ethernet to the TC sees the printer but will NOT print. It hangs for a few minutes and then says could not print to device. They have new drivers for this as of March 3, 2008. I installed that, but still have the same problem.
  • 9. Re: Printer not responding - suggestions?
    Polar Express Level 1 Level 1 (0 points)
    Hi, I have a Canon MP830 as well, and the both my Macs (iMac and MacBook Air) works fine with printer connected to the TC. BUT, my two pc's do not. The printer is recognised, and according to the print queue - print job sent, spooled and printed, but NOTHING comes out of the printer. Any ideas?
  • 10. Re: Printer not responding - suggestions?
    jshort Level 1 Level 1 (0 points)
    I found a solution to this problem. Open AirPort Utility>select the Time Capsule>Manual Setup>Select the "Printers" tab at the top>check the box in front of "Share printers over Ethernet WAN port">click update at the bottom and Voila!!
  • 11. OCTOBER 2008 - Printer Problem - Wireless Network
    EkcQuo Level 1 Level 1 (0 points)
    OCTOBER 2008 - Printer Problem - Wireless Network

    Im on a wireless network with three Apple computers connected via the Time capsule.

    TC has a printer connected to it via the USB port. The printer is a Canon, iP4300 Pixma.

    The printer works fine connected directly into any of the computers USB ports. But because all three computers want to access the printer.. here is our wireless problem:

    The first incident:
    Selected to print a Word doc, was alerted to change the Magenta ink cartridge before printing.
    Cartridge was replaced, went to resume printing, but received an Error 300. Checked the printer was on connected, paper in tray, etc.

    CHECKED: Airport Utility - selected Printer, and reselected to be apart of the Ethernet network. It rebooted and printed.

    *However ---*

    Next day, another ink cartridge (black) had to be changed prior to letting me print.
    Replaced ink, selected Resume printing, again the computer could not find the printer - Error 300
    Airport utility again, rebooted printer. *This time, problem NOT solved -still showed Error 300.*

    I tryed power off/on with all the devices: printer,TC,Modem - still doesn't want to know me.

    Deleting the Printer from the Printer & Fax settings is interesting.
    Adding the printer, the computer can't find the Canon anymore.
    Instead options are: *Adobe PDF*, and *Flash Paper (CUPS).*

    I tried to select 'printer' Adobe PDF as the printer, then in the bottom drop down menu titled: Print Using; I selected the driver for my canon printer, being; Canon PIXMA iP4300 - Gutenprint v5.1.3. This still doesn't allow printing.

    I'm usually pretty apt in my troubleshooting, but this has me lost. For a computer to recognise software as Printer Hardware, surely something weird is going on?
  • 12. Re: Printer not responding - suggestions?
    holeinhead Level 1 Level 1 (0 points)
    I have tried everything suggested here, plus all the steps from Apple and Epsom, nothing. I get, "your printer is offline." It prints fine connected to the iMac. TC recognizes it, too, but no juice. The only glitchy thing I saw was, when I did the "remove printer" thing as suggested, then get ready to add it back, the dropdown list has EpsomNX400 and under "using" it says Bonjour, but there's no way to connect it using Bonjour, that's gray, only WAN is a choice, which I made, as suggested. Also. in the Print and Fax, should I have clicked "share this printer?"