iPod nano won't show up in iTunes, Finder, or Disk Utility,

and therefore i can't update it or restore it using iPod Updater. I just had an Apple Genius restore it in the store, but my MacBook still isn't recognizing it. Any suggestions? It's charging, by the way, and i've already tried the five R's and putting it into disk mode.

MacBook 2 GHz CD, Mac OS X (10.4.1)

Posted on Mar 5, 2008 11:11 AM

Reply
15 replies

Mar 6, 2008 9:38 AM in response to wispo

Sorry, I can't offer any help. Just to say that my iPod is doing exactly the same thing. The computer just doesn't recognise that it's even plugged in except that it re-charges the i-Pod but iTunes doesn't know it's there. My daughter's iPod works OK on the same computer. I don't fancy restoring it thought cos that means that I won't be able to put the stuff from the library back on it. What do we do?

Aug 3, 2008 2:26 PM in response to wispo

I have an actual 1st generation ipod and am having a similar problem. I had a windows based laptop, which my nano worked on. When I bought my iMac in December '07, I reformatted my ipod to use with my mac. After restoring my ipod, I added some songs and used it for a few days before I got a message telling me that I must restore my ipod. I don't know why the message appeared, but I connected my ipod and restored it again. After that, however, my Mac no longer recognized my ipod in Disk Utility, iTunes, or Finder. I've tried using other Macs, no luck, Windows computers (which actually recognize that something is connected, but it doesn't know what), but nothing seems to work. My ipod turns on fine, I can do everything except add/remove music. It will charge if I plug it in, the entire menu system works. I've done the all the tests in Diagnostic mode and everything seems to be fine, but it still doesn't work. >.<

Any help will be greatly appreciated.

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iPod nano won't show up in iTunes, Finder, or Disk Utility,

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