Microtek ScanMaker i900 will not launch since updating to Leopard.

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Microtek ScanMaker i900 will not launch since updating to Leopard.

get message that says "The application ScanWizard Pro 7.1 quit unexpectedly."
I checked connections - not the problem. Any help?

PowerMac G5, Mac OS X (10.5.2)

Posted on Mar 5, 2008 5:53 PM

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Answer 1

Mar 5, 2008 6:07 PM in response to JTWild35

Try updating to 7.541: http://www.versiontracker.com/dyn/moreinfo/macosx/17142

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Answer 2

JTWild35 Author

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Mar 5, 2008 6:58 PM in response to pardthemonster

Thanks. Tried that but it says the same thing and won't launch. Anything else I can try? I am pretty computer illiterate when it comes to troubleshooting.

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Answer 3

Mar 6, 2008 10:00 AM in response to JTWild35

Try deleting the preference file, it may be corrupt.

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Answer 4

JTWild35 Author

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Mar 8, 2008 12:54 PM in response to pardthemonster

Can you walk me through that process? Sorry, I , obviously, don't know much about computers.

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Answer 5

Mar 11, 2008 9:45 AM in response to JTWild35

Check in /Library/Preferences/ and /Users/username/Library/Preferences/ for any file that might have microtek or scanmaker in it. It might also look like com.xxxxxx.plist . Delete these files that math the name, don't worry next time you open the app they will be recreated.

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Answer 6

Apr 18, 2008 7:54 AM in response to JTWild35

Here's a link to the new Leopard-compatible version:

http://www.versiontracker.com/dyn/moreinfo/macosx/17142

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Answer 7

JTWild35 Author

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Apr 26, 2008 9:46 AM in response to Merged Content 1

Thank you so much! That's what it was. It's working now!!

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