Mac does not recognize the install DVD

Question

Level 1

5 points

Mac does not recognize the install DVD

I can not get the install DVD to work. I am running a G5 1.6 GHZ, 1.5 GB ram and OS X 10.3.9.
Tried just about everything, but it will not open on the desktop. Tried a restart with it in the drive holding down the C key but it just ejects the DVD.

What y'all think?
Thanks.

G5 1.6GHZ, Mac OS X (10.3.x), 1.5 GB RAM

Posted on Mar 7, 2008 1:15 PM

Reply

Answer 1

Mar 7, 2008 2:04 PM in response to bestdayever3

Either a faulty disc or a faulty DVD drive. Can you open the install disc on another Mac, such as one at a local computer store? Can you open any other discs on your Mac with the same DVD drive?

Reply

Answer 2

baltwo

Level 9

62,362 points

Mar 7, 2008 2:05 PM in response to bestdayever3

Check the disk for scratches and grime. Try another DVD disk.

Reply

Answer 3

Mar 7, 2008 2:22 PM in response to bestdayever3

Hi! Or it's a copy and not an original. Tom

Reply

Answer 4

bestdayever3 Author

Level 1

5 points

Mar 7, 2008 2:54 PM in response to Thomas Bryant

Reply to all;

I can open other DvD's with the drive. It is OK. I purchased this from macmall in Dec, just got enough nerve to install it. It does have a few little scratches on it though. Could they have sold me a used one?

Reply

Answer 5

baltwo

Level 9

62,362 points

Mar 7, 2008 3:06 PM in response to bestdayever3

Doubtful. Either try to get a replacement or try to remove the scratches. I've successfully removed scratches from CDs and DVDs using liquid auto polish (w/o wax), an old cotton t-shirt, and rubbing from the center to the edge.

Reply