Sold a computer-forgot to deauthorize it

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Level 2

257 points

Sold a computer-forgot to deauthorize it

I am sure this has been answered before, but my searches were unfruitful.

A while ago I sold a Macbook but forgot to deauthorize it for iTunes. There are now some iTunes purchased I made that I had previously authorized on 5 computers (I go through computers like some people go through toothpaste...)

Anyway, there's a handful of songs I can't play ("authorized on 5 computers...") When I attempt to authorize them an old email/account name comes up.

Is there anyway to rescue these tunes?

Thanks.

MacBook Pro 15", Mac OS X (10.5)

Posted on Mar 7, 2008 2:46 PM

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Answer 1

varjak paw

Level 10

182,662 points

Mar 7, 2008 2:51 PM in response to Argelius

If you've reached five authorizations for that account, there will be a button in your iTunes Music Store account information that will allow you to deauthorize all systems associated with that account. Log into your iTMS account and you should see it. You can then reauthorize the computers you're using now.

If you didn't erase the drive before you sold the system, I'd suggest you change your password to your iTunes account, just to be safe.

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Answer 2

Argelius Author

Level 2

257 points

Mar 7, 2008 8:36 PM in response to varjak paw

Excellent. Perfect! Thanks. Didn't know about the "deauthorize all". (And I did wipe the hard drive, so my account info is still secure....)

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Answer 3

varjak paw

Level 10

182,662 points

Mar 10, 2008 7:19 AM in response to Argelius

You can only do it once per year, so it's not something anyone should count on in place of remembering to do a proper deauthorization, but it's a good backstop when things just don't happen as they should.

Cheers.

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Answer 4

Mar 14, 2008 1:10 PM in response to varjak paw

Dave,
I also have computers authorized that are not mine.
I was sent two MacBook Pros that were configured wrong and then replaced.
They are authorized and were probably cleared at the service depot I returned them to, however, they still remain on my list.

I opened my iTunes account and it shows I have 3 machines listed but it gives no way to deauthorize as you suggested. I do see where I can deauthorize this system but not all others.
Where is the button you refer to?

Harold

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Answer 5

Paul Judd

Level 6

13,420 points

Mar 14, 2008 1:14 PM in response to Harold Coates

Harold Coates wrote:
I opened my iTunes account and it shows I have 3 machines listed but it gives no way to deauthorize as you suggested. I do see where I can deauthorize this system but not all others.

You can only do a Deauthorize all and it can only be done when you have 5 computers authorized.

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Answer 6

Mar 14, 2008 1:27 PM in response to Paul Judd

Thanks Paul,

I won't worry about it now.
Harold

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