Ref: Mail & Hermstedt Leonardo USB (ISDN) Problems

Question

Ref: Mail & Hermstedt Leonardo USB (ISDN) Problems

Can anyone help me...??
Ever since I installed Tiger back in April... my Mail application won't let me send email completely using my Hermstedt Leonardo USB ISDN modem. I can recieve perfectly normal... but when I go tto send an email... more particularly an email with an attachment it will send.. 10%, 30% maybe even 49% and then hang.... I then have to Disconnect and re Connect... and try again... it might get to 90% even 100% and hang all over again. I have been onto Hermstedt who say it's Apple's Mail application... I have paid good money for Apple Support who have told me it's Hermstedt's problem for not using their recommended Tiger drivers. All nmo use to me as my Leonardo modem just won't work consistently with Mail... or Tiger... who knows... not me. All I know is that I revert to the 56k internal Apple modem all works perfectly... send / receive without a problem. I have earsed my computer using Zero clean and rebuilt the entire system back up and still the problem remains. Can anyone help.... has anyone a similar issue... I'm an experienced Mac User... so I have tried all the usual things... double checked my setting etc.. all is perfect.... just can't figure out why it's not working... when 10.4.2 came out I thought that would solve it... but nothing. I'm now waiting anxiously for 10.4.3, but I got a gut feeling that ain't going to make any difference either.

Please message me with any comments of helpful advice you may have...

Yours sincerely,
Anthony (Irish MacUser and MacAddict)

Posted on Sep 22, 2005 7:03 AM

Reply

Answer 1

Sep 22, 2005 10:23 AM in response to Anthony MacCarthy

Anthony
Have you downloaded the latest Hermstedt drivers?
Which ISP are you using? Do they know you are using ISDN?

Reply

Answer 2

Sep 22, 2005 10:38 AM in response to Austin Kinsella1

Thanks Austin for replying.... Yes I have downloaded the very latest versions CD 25... they even supplied me with a newer version that they are readying for release and still the problem occurs. I'm using UTV Internet for my Dial Up... but my email account is with Irish Domains... I use them for incoming and UTV for outgoing. I have told Apple I'm using ISDN and they told me they don't recommend ISDN to their users... they only stand over Analog Modem plus Broadband.... easy for them to say... I'm out here in Donoughmore, Blarney with no access to broadband. I'm totally stumped.... do you have a similar modem?? any issues at all???

Reply

Answer 3

Sep 22, 2005 11:04 AM in response to Anthony MacCarthy

I use ISDN at home, but with a small router that actually plugs in to the ISDN socket on the wall. I have a wireless hub plugged in to the ISDN router, and then use the Mac as if I were on the wired LAN at work. Eircom is the ISP.
Who are "Irish Domains"? Is the SMTP server theirs rather than UTV's? Some ISPs don't allow access to SMTP servers from IP addresses outside their network, though you say when you use the 56k modem you have no problems (but are you using the same ISP?) Otherwise, does UTV interenet know you are coming in over ISDN? It could be that your ISDN box is trying to bring up two channels for the delivery, and this is upsetting the UTV system.

Reply

Answer 4

Sep 22, 2005 12:02 PM in response to Austin Kinsella1

Cheers again Austin for all your help....
I used to use Irish Domains (Irish webhosting company) as my outgoing smtp and the problem remained while using my ISDN modem. All worked perfect over my 56k modem. I then rang UTV who told me to see if there was a change by putting them as the smtp outgoing... which I did... hoping against hope that this would solve my by months old problem... but hey presto.... no difference.. still stalls.... I was advised by the Apple Tech Help to get an Ethernet Modem... and that this is what they would advise.... but I have 3 other computer on my network and only one ethernet slot... could you suggest some way I might work this... as I'm not very up with the whole networking thing... if the investment wasn't great it might be a solution I would go for until broadband arrives...

Yours sincerely,
Anthony

Reply

Answer 5

Sep 23, 2005 6:10 AM in response to Anthony MacCarthy

We should probably be having this discussion in the networking forum ...
If all 4 computers are to access the internet over ISDN, I would put in a small ISDN router (eg Eicon 1830, should be < 150 euro) connected either to a 4-port hub or a wireless access point. Apart from anything else, your computers will be much safer sitting behind a router than directly connected. I use a similar setup at home, and I have seen it working in an office with 12 users accessing the internet at random intervals through the day.

Reply