Time Capsule - backup failuer - error 11

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Level 1

4 points

Time Capsule - backup failuer - error 11

I've had Time Capsule for about a week. After the initial backup I thought it was working great. However it started failing with these messages in the console log.

Other symptoms include very poor wireless network throughput while the Time Machine is running (backing up to the TC drive).

Can anyone help with this issue? Thanks!

The console log shows this:

3/9/08 6:55:36 PM /System/Library/CoreServices/backupd[17654] Error writing to backup log. NSFileHandleOperationException: * -[NSConcreteFileHandle writeData:]: Input/output error
3/9/08 6:55:36 PM /System/Library/CoreServices/backupd[17654] Error: (22) setxattr for key:com.apple.backupd.SnapshotVolumeFSEventStoreUUID path:/Volumes/Backup of Thor/Backups.backupdb/Thor/2008-03-09-095455.inProgress/6CA82F6B-B09E-4512-898E -C903A6150361/Shiny size:37
3/9/08 6:55:36 PM kernel disk2s2: 0x14 (UNDEFINED).
3/9/08 6:55:36 PM /System/Library/CoreServices/backupd[17654] Error: (22) setxattr for key:com.apple.backupd.SnapshotVolumeLastFSEventID path:/Volumes/Backup of Thor/Backups.backupdb/Thor/2008-03-09-095455.inProgress/6CA82F6B-B09E-4512-898E -C903A6150361/Shiny size:9
3/9/08 6:55:36 PM /System/Library/CoreServices/backupd[17654] Error: (22) setxattr for key:com.apple.backupd.VolumeIsCaseSensitive path:/Volumes/Backup of Thor/Backups.backupdb/Thor/2008-03-09-095455.inProgress/6CA82F6B-B09E-4512-898E -C903A6150361/Shiny size:2
3/9/08 6:55:36 PM /System/Library/CoreServices/backupd[17654] Error writing to backup log. NSFileHandleOperationException: * -[NSConcreteFileHandle writeData:]: Input/output error
3/9/08 6:55:36 PM kernel disk2s2: 0x14 (UNDEFINED).
3/9/08 6:55:36 PM /System/Library/CoreServices/backupd[17654] Error writing to backup log. NSFileHandleOperationException: * -[NSConcreteFileHandle writeData:]: Input/output error
3/9/08 6:55:36 PM /System/Library/CoreServices/backupd[17654] Copied 4933 files (11.6 GB) from volume Shiny.
3/9/08 6:55:36 PM /System/Library/CoreServices/backupd[17654] Error writing to backup log. NSFileHandleOperationException: * -[NSConcreteFileHandle writeData:]: Input/output error
3/9/08 6:55:36 PM kernel disk2s2: 0x14 (UNDEFINED).
3/9/08 6:55:36 PM /System/Library/CoreServices/backupd[17654] Copy stage failed with error:11

MacBook Pro, Mac OS X (10.4.10)

Posted on Mar 9, 2008 8:13 PM

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Answer 1

Mar 17, 2008 4:04 PM in response to DAKoontz

When you started, did you "erase" the disk first? Have you contacted Apple? I know it's a pain, and it takes a while to find somebody who knows what Time Capsule is (I actually had one person say "What's a Time Capsule" when I first called in... 🙂

I've had mine for a week, returned the first one (defective, wouldn't keep even a wired connection live). I'm still fighting with the second one.

Steve

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Answer 2

DAKoontz Author

Level 1

4 points

May 19, 2008 10:04 PM in response to DAKoontz

After lots of frustration - searching and starting over - along with the TC patch/update etc. I got TC working. I've shortened the names of the device and removed whitespace from the names, all kinds of stuff.

In the end I just erased the disk and started over.

So much for early adopters, there's still a few kinks in the TC as an appliance that you just plug in and forget.

I've had other problems - Console log error messages "error 21" could not mount volume. For these the solutions for me was to reboot the TC, via the AirPort Utility - I forget what button does a reboot - it is not labeled as such, but when pressed it tells you that it will restart the TC.
That fixed my latest problem.

5/19/08 7:18:48 PM /System/Library/CoreServices/backupd[7193] Backup requested by user
5/19/08 7:18:48 PM /System/Library/CoreServices/backupd[7193] Starting standard backup
5/19/08 7:18:48 PM /System/Library/CoreServices/backupd[7193] Mounting disk image /Volumes/TimeCapsuleDavid/Thor_0017f2cab265.sparsebundle
5/19/08 7:18:49 PM /System/Library/CoreServices/backupd[7193] Failed to attach to disk image, returned: 35
5/19/08 7:18:49 PM /System/Library/CoreServices/backupd[7193] Failed to mount disk image /Volumes/TimeCapsuleDavid/Thor_0017f2cab265.sparsebundle
5/19/08 7:18:49 PM /System/Library/CoreServices/backupd[7193] Backup failed with error: 21

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