1 Reply Latest reply: Mar 10, 2008 6:07 AM by polydorus
jaroms Level 1 Level 1 (0 points)
I have a Windows XP Pro:
I recently upgraded to iTunes 7.6.1 after having no problems with previous versions. I have keep my music folder on a separate external hard drive because my laptop only has a 30 gb hard drive.

When I upgraded iTunes it wouldn't open. It gives the following error message: "The folder path 'Tunes Music' contains an invalid character.'

That folder path worked fine through many previous versions of iTunes. I have no way to change the path in iTunes because it wont open. I've tried to re-istall multiple times with no luck...same error message. I've tried to uninstall but I get the same message when I do.

I'm stuck???

Intel Centrino Laptop, Windows XP
  • polydorus Level 6 Level 6 (11,950 points)
    I am not sure about this, but deleteing the iTunes preference files may allow you to open iTunes. When you do this iTunes creates new default preference files, so hopefully it will forget the "invalid path".

    You would then reset the location of your iTunes Music folder.

    Deleteing preference files:
    You may need to make hidden files visible
    My Documents>Tools>Folder Options>View
    Check Show hidden files and folders

    -- Quit iTunes
    -- Delete C:\Documents and Settings\<your username>\Application Data\Apple Computer\iTunes\iTunes.pref and/or iTunesPrefs.xml
    -- Delete C:\Documents and Settings\<your username>\Local Settings\Application Data\Apple Computer Inc\iTunes.pref and/or iTunesPrefs.xml