Why is mail changing the format of my attachments?!

Brian,

Welcome to the Discussions.

I have not had this problem. What has created the .png file? When sent, does it have the .png extension?

Since bitmap mode is one option for using .png, have you checked the preferences of the application used to create and save the .png file? Also, see:

http://thelogocompany.net/logo-design-file-formats.htm

More info, please.

Brian,

I tested converting a .psd file to .png, with PS CS2, and then attaching and sending to another of my accounts. It arrived as .png. What was selected when you saved for PNG Options -- None or Interlaced? I was successful, with both choices.

If you have one of these that is not too private, please send one to me at my address found by clicking on my name to left of this post.

BTW, are you in an environment using an Exchange Server?

Ernie

Brian,

Thanks for testing with me by email. As I reported to you by email, I thought your problem might derive from your Signature, which is in Rich Text. When I selected Plain Text Alternative, the font in your name in the Signature changed, and the attachment disappeared from view (no Icon or View in Place) but it would display with the Slideshow button. This suggested to me that the attachment was being corrupted by the Rich Text Signature. Viewing the message in Raw Source, also suggested involvement with your Signature.

Since your testing without using your Signature resolved the problem, I noted that it has often been the case in earlier versions of Mail, both in Jaguar and Panther, as well. In Tiger Mail (2.0.x) you can have a different Signature for each account, and often could not use the one imported from Panther. I have to suspect that you may have altered (even if only slightly) your Signature you were currently using, and that is the difference now when using Tiger.

I am not sure you have to forego the use of the Signature, nor that you must only compose the Signature with Plain Text. However you will have to experiment with different versions of your Signature, and perhaps adding blank lines to it will help. Let us know what your further tests suggest.

Ernie

I am also having a similar experience. I tried attaching a .pdf file to an email and noticed in the email the attachment changed to .jpg. I finally ended up sending the attachment through Yahoo, which kept the correct extension.

James,

Welcome to the Discussions.

I send many, many PDF files, and I have never had even one converted to any other format.

Do you use a Signature when you send these PDF, and does it contain any Rich Text?

More info, please.

I've had the same problem with .pdf files converting to .jpg files. I also just upgraded to Tiger and never had this problem before. I'm at a print shop and send .pdf proofs to most of my customers; the majority are PC users. I use a signature, but as far as I know it is not rich text. I use the font futura and it is only text, no graphics.

In general, I am having a lot problems with Mail since I moved to Tiger and will be looking for other discussion threads here to solve my multiple problems.