HELP!!!!! My phone got wet!!!

Question

Level 1

0 points

HELP!!!!! My phone got wet!!!

phone got wet just slightly...i dried it off with towl and used hair dryer to dry out the componuts..i have flashing icons all of the time now i can;t get it to turn off and reboot..my ringer button is on the front page blinking and my top button will not put the phone in sleep mode..now it wants to slide to power off but will not slide....please tell me this phone just needs to dry out overnight!!!!! Or do i need to wake up and take my phone to the att store??? I just had a family member die and i need to get on the road tomorrow for an 8hr drive and definatlyy need my phone while i am away for business calls!! HELP PLEASE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I hope in the morning this phone will magically fix itself!!!! it is still under warenty. has anyone ever had this happen?????????

dell, Windows XP

Posted on Mar 10, 2008 8:20 PM

Reply

Answer 1

Lauren L.

Level 3

910 points

Mar 10, 2008 8:25 PM in response to suzymac

Unfortunately, water damage is not covered by the warranty. You'll need to visit an Apple store, NOT an ATT store bright and early tomorrow morning, they can replace the phone for $249 for you and get you on your way again.

Reply

Answer 2

e39krazy

Level 1

95 points

Mar 10, 2008 8:27 PM in response to suzymac

I hate to say it but after you powered the phone on again after it was exposed to water, fried it. If it would have been dried out all the way overnight it may have been fine. Check inside the headphone port with a flashlight and see if the bottom is red or white. If its white you may be able to pull a fast one at an apple store if its red your outta luck and will have to pay the 249 like stated above to get a new phone..

Message was edited by: e39krazy

Reply

Answer 3

Mar 10, 2008 8:28 PM in response to suzymac

Sorry I got nothing but bad news for you, first off apple wont cover accidental damaged so you may be charge up to 250.00 for apple to fix your iphone. Now you said that your iphone wont turn off, take the sim card out, if you have a back up phone put it in let the iphone Alone for 5 to 7 days and than try to turn it on, and see how it works, I've seen people that said the phone is working just fine, others the phone is just dead. Lest hope yours just comes back ok. Sorry good luck.

Reply

Answer 4

Mar 10, 2008 8:30 PM in response to suzymac

It's usually best to turn off an electrical device that gets wet and let it air dry (with power off)at it's own pace, and not rush the drying process with heat from a dryer,stove,etc. Since you can't power it off, the battery will eventually drain, shutting off the phone.

I don't hold out a lot of hope for your phone, but who knows? I suggest in the meantime buy a cheap Go-Phone for your trip or until your iphone becomes operational.

Good luck.

Reply

Answer 5

Mar 19, 2008 6:57 PM in response to suzymac

what happened? did you get it back. Same thing happened to me.

Reply

Answer 6

Tamara

Level 6

13,744 points

Mar 19, 2008 7:04 PM in response to suzymac

At best, turn it off and put it in a bag of rice for 3 or 4 days and then try turning it on. ATT won't do anything for you. You'd need to make an appointment at the Genius Bar for a replacement phone ($249 for the 8 gb phone).

Reply

Answer 7

Mar 20, 2008 5:10 AM in response to e39krazy

mine is 1/2 red, 1/2 white, what does that mean?

Reply