Sent email missing attachments

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Level 1

0 points

Sent email missing attachments

Since I upgraded to OS 10.4.11 I have been having a problem with my emails to others missing the attachments. They swear my attachment is not there although it is marked 'sent' on my side and I get no error or bounce back from any servers. When I go back to make sure I attached the item it is there in my mail. These are small image attachments that should not hit size limits (630k-5mb). This is embarrassing! It seems to be intermittent (mailing to the same person, sometimes they get it sometimes they don't) and only happens when I send to people on PCs from my MAC. Any advice? Is it my problem or their problem?

G5 Tower (dual 2ghz), Mac OS X (10.4.11), Graphics system

Posted on Mar 13, 2008 10:56 AM

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Answer 1

j.v.

Level 5

4,155 points

Mar 13, 2008 11:30 AM in response to LilRmDesi

the next time that this happens, can you get one of these recipients to save the inbound mail message as "raw message source" including full headers and send it to you? then see whether there are some lines of text just beneath the headers that look similar to this:

--Apple-Mail-17--507881185
Content-Transfer-Encoding: 7bit
Content-Type: text/plain;
charset=US-ASCII;
format=flowed

This is a test

--Apple-Mail-17--507881185
Content-Transfer-Encoding: base64
Content-Type: image/tiff;
name=galaxy.tiff;
x-unix-mode=0644;
x-mac-hide-extension=yes
Content-Disposition: inline;
filename=galaxy.tiff

{start bunches of random characters that are the ascii-encoded file attachment}

also, are there any lines in the actual header that indicate that either the sending or the receiving server stripped off the attachment?

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Answer 2

LilRmDesi Author

Level 1

0 points

Mar 29, 2008 2:12 AM in response to j.v.

Thanks, I will go and get this info!

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