3793 Views 4 Replies Latest reply: Mar 26, 2008 8:29 PM by Damon M.
When you check the mail, it is not removing the message from the server. So when you delete it only takes the message off of the iPhone. The next time you check mail, the messages are still there and are pulled down again.
If Comcast supports IMAP, then whatever you delete on the phone will be deleted from the server as well.
This usually means the POP3 server is not updating the messages as read for whatever reason.
Are there any of the 100 messages you want?
If not, you can delete them via Comcast's webmail page, or try from a different email client.
If there are some you don't want, clear them in Comcast's webmail, or set up your other email client to delete messages off the server when removed from Inbox, and clean up the list.
Hope this helps,
i've got the same problem and i understand your answer BUT I HAVE THE STUPID PHONE SET TO CHECK E-MAILS MANUALLY .. sorry for the flame but i am sooooooooo ****** off at having to delete these repeatedly AND HAVING TO DELETE THEM INDIVIDUALLY
i.e., why is the phone continuing to check e-mails on its own?
p.s. mine have been totalling in the 100's each time i open the phone
One thing to try.
Delete the email account off the iphone.
Go to settings > mail > comcast account and tap the delete button at the bottom.
Once the email account is reset your network settings.
Go to settings > general > reset and reset network settings.
This will reset any network information on the iphone.
The iphone will restart.
Once the iphone is restarted, manually add the email account back to the iphone.
The settings should be:
Pop Account Information
Name: your name
Address: your email address
Description: what ever you want
Incoming Mail Server
Host Name: mail.comcast.net
User Name: the part of the email address before the @ symbol
Password: your email password
Outgoing Mail Server
Host Name: smtp.comcast.net:587
User Name: same user name as incoming mail server
Password: same password as incoming mail server
Now tap save.
If you get the error about not being able to connect using ssl, tap no.
After the error message, tap save again.
You might get a message about might not be able to send or receive, tap save anyway.
This will kick you back to the main accounts screen.
Tap on the comcast account.
go to the bottom and tap on advanced.
For incoming settings
Use SSL: off
Server Port: 110
Use SSL: off
Server Port: 587
Hope this helps.