4 Replies Latest reply: Jun 5, 2008 4:36 PM by rossalan305
plochner Level 1 Level 1 (0 points)
On my 10.5.2 Macbook Air, Software Update has stopped working. I've run updates on the machine before, most recently yesterday. Software Update thinks for a second, then errors with:

Software Update can't connect to the update server. Make sure you're connected to the Internet, then try again.

Console error shows up as:

Error Domain=NSURLErrorDomain Code=-1004 UserInfo=0x7a7290 "can't connect to host".

The machine is indeed on the internet, I can browse my own network as well as websites with both Safari and Firefox. I have a Macbook Pro sitting right next to it that is able to access Software Update, so I know it's not an Apple Server or an internet connection thing.

I've tried deleting the com.apple.SoftwareUpdate.plist files in both my Users folder as well as \Library, but no luck.

Since experiencing the error, the machine has been restarted several times, powered off several times, etc, so it looks like the problem is here to stay.

Any ideas?

Macbook Pro, Mac OS X (10.4.10)