"Could not find specified message for index 17" SpeedTouch

Question

Level 1

5 points

"Could not find specified message for index 17" SpeedTouch

I am trying to use the latest version of the SpeedTouch USB modem for 10.4 Tiger. However, whenever I am trying to run the package with the installer after the initial start up screen a pop up window comes up and asks me "This package contains a program that determines if the software can be installed. Are you sure you want to continue" - when I press "continue" I get the following error message:
"SpeedTouch USB cannot be installed on this computer. Could not find specified message for index 17."

It looks like there seems to be a file missing somewhere. However this file seems to be missing within Tiger OS X as according to the software vendor the software normally works. Would anyone know where to look for this?

Thanks for any help!

Posted on Aug 10, 2005 3:07 PM

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Answer 1

Katy

Level 3

655 points

Oct 4, 2005 8:55 AM in response to max hoeng

There is an update on Speedtouch's web site - I had the same problem. it's in their support section www.speedtouch.com. You need the driver to 10.4 and then there is also a little patch on top of that - also no the site.

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Answer 2

Tim Haigh

Level 7

24,198 points

Oct 4, 2005 10:42 AM in response to max hoeng

hello Max

It would be best that you stop before you start installing this modem anyway. It will give you nothing but trouble and will plague your enjoyment of ADSL.

You should really replace the modem with an Ethernet ADSL router.

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Answer 3

Dec 8, 2005 3:47 AM in response to Tim Haigh

Max, you'll probably see quite a few (eloquent) messages from Tim on this forum regarding the problems you'll likely experience with the Speedtouch 330 USB modem.

This shouldn't be interpretted as an indication that he's the only one to have had a bad experience with this horrible piece of kit.

I've had to try getting 330's running on numerous Macs and they cause me no end of problems. Invariably the only way to get them working is by reinstalling the operating system and then installing the modem drivers (which I'm sure you'll agree is a bit over the top).

Do yourself a favour and buy an ethernet router-modem - and while you're waiting for it to turn up, write to whoever sent you the Speedtouch and tell them how utterly rubbish it is!

Powerbook Alu Mac OS X (10.4.3)

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