In need of repair: Apple Store vs "Authorized Service Center" for warranty

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Level 2

257 points

In need of repair: Apple Store vs "Authorized Service Center" for warranty

I searched for what I am sure has been answered elsewhere, but to to avail.

My Mac Mini is still under the regular (not AppleCare) warranty. For warranty service, do I have to take it to an Apple Store, or can I take it to an authorized service center (specifically, I'm thinking of MicroCenter)?

Thanks

MacBook Pro 15", Mac OS X (10.5)

Posted on Mar 21, 2008 3:31 AM

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Answer 1

Top-ranking reply

AndyO

Level 6

17,064 points

Mar 21, 2008 4:03 AM in response to Argelius

You can take it to either, whichever is more convenient to you. Personally I would generally go for the authorized service center unless I was hoping to get a 'Genius' to look the problem over first. Service centers are often more flexible when it comes to repairs, allowing things that Apple themselves won't do (such as installing third-party RAM).

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Answer 2

Argelius Author

Level 2

257 points

Mar 21, 2008 6:33 AM in response to AndyO

Thanks!
I like going to the Apple Store, but it's inconvenient and even if you sign up in advance the wait times can be horrendous.

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Answer 3

BGreg

Level 6

17,558 points

Mar 21, 2008 4:02 AM in response to Argelius

You can take it to either an Apple store or an Apple Authorized Service Center for warranty repair work.

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