Nortel VPN Issues Returned with 7.3.1?

Question

Level 1

9 points

Nortel VPN Issues Returned with 7.3.1?

When I first bought my Airport extreme, I had to put it on the shelf for a couple of months because it wouldn't allow me to make connections to my firm's NORTEL CONTIVITY VPN server. A subsequent firmware update (maybe 7.2) fixed it.

Now, running 7.3.1, I'm having the very same issue again.

Anyone else.

Kenny

Mac Pro, Mac OS X (10.5.2), 8 GB Ram

Posted on Mar 21, 2008 6:36 AM

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Answer 1

bwg76

Level 1

10 points

Mar 21, 2008 6:44 AM in response to Kenny L

Same problem here. It seems variable though. I think it has to do with the version of Nortel that is being used. Some people are having luck with Nortel 6, I think...but not all versions have that luck. I am hopeful that Apple fixes this with another firmware update...sooner rather than later. I would go back to my Extreme, but alas I sold it on ebay. That'll teach me!

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Answer 2

DougZ

Level 1

30 points

Mar 21, 2008 7:48 AM in response to Kenny L

I'm using the Apani VPN client on my Mac to connect to the Nortel VPN server at work. It appears to be working fine with 7.3.1 - no different than 7.2.1.

I don't know if the new firmware would affect the Windows version of the Nortel Contivity Client though.

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Answer 3

nbjyo

Level 1

0 points

Mar 21, 2008 8:15 AM in response to Kenny L

same problem.

The AirPort will dropp my VPN connection in every 3 minutes.

I use a Windows XP PC as VPN client, and a Windows 2003 as VPN server.

The VPN worked just fine on firmware 7.2.1

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Answer 4

Kenny L Author

Level 1

9 points

Mar 21, 2008 8:23 AM in response to nbjyo

I guess I should mention that I AM using Windows XP, in a VMware Fusion virtual machine setup. The point is, I've been using it for quite a while with no hiccups. Now, a problem I experienced way back when has resurrected itself.

It took forever for Apple to fix this the first time around. How do we get this on their radar screen and fix agenda? Its obvious that quite a few of us will have the problem, and since its almost always work related, its more than an inconvenience.

Kenny in NJ

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Answer 5

bwg76

Level 1

10 points

Mar 22, 2008 6:32 AM in response to Kenny L

Send Apple feedback on the TC, illustrating your issues with VPN. I did, and I am hoping that helps get this issue back on the map. 😉 Cheers!

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Answer 6

cdd543

Level 1

15 points

Mar 22, 2008 7:26 AM in response to bwg76

It makes my sonicwall vpn disconnect every 20 minutes or so as well. It took me forever to get it working previously and now this. I had to roll back to 7.2.1 so no time machine via wireless for me.

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Answer 7

Kenny L Author

Level 1

9 points

Mar 22, 2008 7:45 AM in response to bwg76

For the life of me, I cannot seem to figure out how to do this. Might you send me the link?

Thanks

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Answer 8

Mar 22, 2008 8:23 AM in response to Kenny L

http://www.apple.com/feedback/timecapsule.html

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Answer 9

Kenny L Author

Level 1

9 points

Mar 22, 2008 8:32 AM in response to Anthony J Howe

Thanks! I just posted a complaint.

Kenny

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Answer 10

JAS777

Level 1

4 points

Mar 31, 2008 7:53 AM in response to Kenny L

I solved this problem by:
1- Making sure the computer with Nortel VPN first works connected directly to the modem.
2- After plugging everything back the way it should be; power down both the Airport and the modem.
3- Power up the Modem wait 30-60 second (+/-) until Modem syncs with carrier.
4- Power up Airport wait 30-60 second (+/-) until Airport syncs up with everything.
5- Test

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Answer 11

Kenny L Author

Level 1

9 points

Mar 31, 2008 5:31 PM in response to JAS777

No Love. Thanks for the suggestion, but it didn't do anything. I suspect that a previous post about the version of software is correct. The reason being: Our company has VPN servers in North America, Europe, and Asia. When Apple "Broke" the VPN function the last time, we were still able to connect to Europe (various users of Apple routers in the company). Then, when Apple fixed the problem with a firmware upgrade, we were able to connect to all three servers no problemo.

Now, with the 7.3.1 firmware upgrade, the problem returned exactly as it had before. To wit, we can still connect to Europe, but not the other servers.

Regards
Kenny

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Answer 12

Kenny L Author

Level 1

9 points

Apr 6, 2009 3:27 AM in response to Kenny L

Fixed in 10.5.5 release

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