3 Replies Latest reply: Mar 21, 2008 9:15 AM by Nathan C
jammiccar Level 1 Level 1 (0 points)
My partner and I purchased iphones on the same day last Fall. Today, as I was syncing them, I noticed that his screen colors are more rich and intense. His "iphone menu blue" is bluer and mine is a lighter blue-gray, his webclips are richer and his black is blacker. We have roughly equal call usage, but I have 6 times the data usage and I use mine more as an ipod than he does.
Is this color difference an LCD defect, fade from use (??), or just randomness?

iphone, Mac OS X (10.4.11)
  • Nathan C Level 5 Level 5 (6,260 points)
    jammiccar,

    There will be some variation of LCD screens, even when they come out of the same manufacturing facility.

    First, was the brightness setting the same on both iPhones? I would recommend comparing them with the brightness setting about halfway, and the autobrightness off. Autobrightness is a good feature, but if one iPhone is getting more light than the other (shadow for example) there may be a noticable difference.

    A matte screen protector, or even a glossy one may make a difference in how the display is perceived as well.

    If one of them still appears to have a very noticeable difference from the other, I would recommend contacting AppleCare or making an appointment at the Genius Bar to have the iPhone evaluated by the repair center or a Mac Genius.

    Hope this helps,

    Nathan C.
  • jammiccar Level 1 Level 1 (0 points)
    Thanks for your input. I tested the 2 phones with all varialbles equal and the difference is still noteable. I know that LCD can vary, but because his looks so much "better" I'm unwilling to shrug it off as typical variance, in addition I am responsible for syncing our phones and I've never noted the difference before.
    I'm in a bit of a pickle though because our nearest Genius bar is a two hour drive away.
    Thx.
  • Nathan C Level 5 Level 5 (6,260 points)
    jammiccar,

    The alternative to the Genius bar would be to contact AppleCare, and setup a repair for your iPhone. The repair depot will evaluate it as to whether it is within specifications, and if not would replace your iPhone.

    Hope this helps,

    Nathan C.