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Get Info iTunes items grayed out

12254 Views 4 Replies Latest reply: Mar 24, 2008 9:23 AM by mpalmer701 RSS
mpalmer701 Level 1 Level 1 (20 points)
Currently Being Moderated
Mar 21, 2008 2:41 PM
I just recently transfered my iTunes library from a PC (running XP) to a Mac Mini. Some of the songs had artwork, while most did not.

When I access the library on the Mini and select a song using "Get Info," the tabs at the top of the window (Summary, Info, Video, Sorting, Options, Artwork) are only partially available to me. Video is grayed out (not surprising since it's an audio file). "Options" and "Artwork" are also grayed out. I have also tried to import album artwork but the box in the lower left hand corner says "not modifiable."

Not only that, if I click on "Info" I do not have the option to modify any of the song information. It won't let me delete or add to.

Any suggestions would be greatly appreciated.
iMac G5 (1.9 GHz PPC), Mac OS X (10.5.2), Black MacBook, 8g iPhone, 80g iPod Classic, 30g 5G iPod
  • Diane Wordsmith Calculating status...
    Currently Being Moderated
    Mar 21, 2008 5:49 PM (in response to mpalmer701)
    Just a guess, but it could be a permissions problem. Navigate to your iTunes Music Folder thru the Finder, do Get Info (command + i) and see if you have Read and Write permissions on the folder AND click the button that says Details and make sure that Read and Write is Applied to the Enclosed Folders. You might also try repairing permissions in Disk Utility.

    Also...do you have Admin privileges on your user account on the Mac?
    iBook G4, OS X 10.3.9, Mac OS X (10.3.x), iTunes 7.6, iPod Video (and an old iMac running OS 9)
  • Diane Wordsmith Level 5 Level 5 (5,990 points)
    Currently Being Moderated
    Mar 21, 2008 6:42 PM (in response to mpalmer701)
    When you do Get Info on the iTunes folder you should see Ownership & Permissions. Underneath that there should be a button (triangle) for Details. (Unless that option has option has moved in Leopard??????) Click that and you should see the option to Apply to Enclosed Items. You may have to scroll down to Details.
    iBook G4, OS X 10.3.9, Mac OS X (10.3.x), iTunes 7.6, iPod Video (and an old iMac running OS 9)

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