Get Info iTunes items grayed out

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Level 1

20 points

Get Info iTunes items grayed out

I just recently transfered my iTunes library from a PC (running XP) to a Mac Mini. Some of the songs had artwork, while most did not.

When I access the library on the Mini and select a song using "Get Info," the tabs at the top of the window (Summary, Info, Video, Sorting, Options, Artwork) are only partially available to me. Video is grayed out (not surprising since it's an audio file). "Options" and "Artwork" are also grayed out. I have also tried to import album artwork but the box in the lower left hand corner says "not modifiable."

Not only that, if I click on "Info" I do not have the option to modify any of the song information. It won't let me delete or add to.

Any suggestions would be greatly appreciated.

iMac G5 (1.9 GHz PPC), Mac OS X (10.5.2), Black MacBook, 8g iPhone, 80g iPod Classic, 30g 5G iPod

Posted on Mar 21, 2008 2:41 PM

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Answer 1

Mar 21, 2008 5:49 PM in response to mpalmer701

Just a guess, but it could be a permissions problem. Navigate to your iTunes Music Folder thru the Finder, do Get Info (command + i) and see if you have Read and Write permissions on the folder AND click the button that says Details and make sure that Read and Write is Applied to the Enclosed Folders. You might also try repairing permissions in Disk Utility.

Also...do you have Admin privileges on your user account on the Mac?

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Answer 2

mpalmer701 Author

Level 1

20 points

Mar 21, 2008 6:38 PM in response to Diane Wordsmith

Hi Diane

So far I'm 0 for three.

I do have Admin privileges, and I do have read and write permissions on the iTM Folder. However, I did not see the "Details" button.

Repairing permissions didn't work either.

Thank you for your time. If you have any other suggestions, I'd be willing to try them.

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Answer 3

Mar 21, 2008 6:42 PM in response to mpalmer701

When you do Get Info on the iTunes folder you should see Ownership & Permissions. Underneath that there should be a button (triangle) for Details. (Unless that option has option has moved in Leopard??????) Click that and you should see the option to Apply to Enclosed Items. You may have to scroll down to Details.

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Answer 4

mpalmer701 Author

Level 1

20 points

Mar 24, 2008 9:23 AM in response to Diane Wordsmith

Ownership and Permissions have been changed in Leopard to Sharing and Permissions, with no button for details, only a list of users and their read or write permissions.

I seemed to have fixed the problem though. I just deleted the library and re-imported it. The only thing I did different was deauthorize the previous iTunes. Don't know if that was it, but it worked this time.

Thanks for you time and help.

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