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itunes is ignoring ipod and windows doesn't recongise it, am desperate.

i don't usually connect my ipod to a computer because i don't have regular access to one so my ipod has been displaying the ipod sad sign and has been saying "connect ipod to itunes to restore" for a few weeks.
but when i did connect my ipod nothing was happening so i went through all the help and support pages. baisically, the ipod doesn't restore because of error 1418. i've already read and tried the related articles on the apple support pages but nothing is helping. i've also tried everything window's support suggests but that's not helping either.
so if anyone has any idea what could be wrong or has had the same problem, please contact me i will be eternally greatful!

ps: the fact that the whole thing might just be broken has occured to me but i've had an ipod break on me before and it was just dead and didn't display all sort of "fix me" warnings...

ipod classic (early-ish model), Windows XP

Posted on Mar 23, 2008 1:58 PM

Reply
2 replies

Mar 24, 2008 10:09 AM in response to freddie------

*Checking hard-drive for errors*
Hold Menu+Select on the iPod for about 6 seconds until it resets, then hold Menu+Play as soon as the Apple logo appears, again for about 6 seconds to put the machine in disk mode. Connect to your computer, closing iTunes if it opens. Browse *My Computer* and right-click on the drive for the iPod, click Properties, then click Tools. Under Error-checking, click *Check Now*. Under Check disk options, select *Scan for and attempt recovery of bad sectors* (Optional - takes ages but a good idea if you've reason to suspect physical damage). Click Start. Mac users should run *Disk Utility / Repair Disk* for the equivalent process. This should find and correct any errors in the logical & physical structures of your iPod's hard drive. Once these have been fixed you can reset the iPod (hold Menu+Select ) and should stand a better chance of a successful restore.

Since you say you don't have regular access to a computer I'm wondering if you have all your music stored on the computer you are planning to use for the restore. Restoring wipes all content from the iPod which might not be what you want to happen at this point... Check out this post from Zevoneer for some iPod recovery options.
http://discussions.apple.com/thread.jspa?messageID=6273675&#6273675

Most of the tools will rely on a valid iPod library but the manual recovery method should work regardless, albeit with limitations.

tt2

itunes is ignoring ipod and windows doesn't recongise it, am desperate.

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