invalid Drive:E:\

This can have a number of causes, the first thing to try is manual removal of iTunes and installer clean up. Here is a method:

Download a fresh copy of iTunes and the stand alone version of Quicktime

http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/

Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program

http://support.microsoft.com/kb/290301/

Now use the following method to remove iTunes and its components:
XP
http://docs.info.apple.com/article.html?artnum=93698
Vista
http://docs.info.apple.com/article.html?artnum=305409


If you hit a problem with one of the uninstalls don't worry, carry on with the deleting of files and folders as directed in the method.

Restart your PC.

Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)

Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.

restart your PC

Install the stand alone Quicktime and check that it works.

If it does, install iTunes.


If that doesn't work, a couple of questions, have used drive e:\ for anything, like a CD drive or external drive. Do you download images off a digital camera into iTunes? Do you know what drive letter it uses.

Did you try the Installer cleanup method I gave in an earlier post?

If so another thing you could look at is the settings for your special folders, My Music and My Pictures. Do either of them point at your e:drive?

If you are using XP, you use a utility called TweakUI which you can download here;
http://www.microsoft.com/windowsxp/downloads/powertoys/xppowertoys.mspx

This Apple article about something else tells you how to use it to look at special folders:
http://docs.info.apple.com/article.html?artnum=302398

The same thing happened to me. Help!!
I did as listed in the uninstalling process. Quicktime installed, but Itunes didn't, it just said invalid drive E:\
My E drive is for my external hard drive, which I sometimes have plugged in, but not all the time. Itunes wasn't installed on there, but I do keep most of my music on it.

Any suggestions?

I was originally trying to update Itunes, because it wouldn't allow me to buy a CD I wanted. Now, not only am I without that CD, I am without an Itunes!!!

OK, did you check that my pictures is in the right place too?

Because the letter of the invalid drive is fairly low, it might be worth checking out the following link:

http://knowledge.macrovision.com/selfservice/viewContent.do?externalId=Q110636&s liceId=1

Otherwise, installing from another account sometimes works with installation probelms although I an not particualrly hopefu; with this error.

The the installer cleanup didn't work, try supplying iTunes with a drive e:\ while you do the installation.

Plug in your external drive it that has the letter e:.

I tried having it plugged in while attempting to install, but it just gets to "preparing to install" then it says "invalid drive E"

Yes, I already did the process listed above.
I just checked my music folder and it's in the right place.
Do you think I should try installing iTunes on a different user?

It worked! Luckily! Thanks for all the help.