Safari question

Question

Level 2

428 points

Safari question

I recently tried to access a my credit card site by logging in the password etc. usual way but got the message that my browser was not accepting cookies so I was unable to access the site.
I checked the Preferences and found that my settings had not changed but were set to accept cookies as follows : Only from sites you navigate to:
I changed the settings to :Always: and tried to access the site again but got the same message.
I then tried to access the credit card site using Firefox which has cookies box checked :For originating site only:. and had no problem at all getting access to the site.
When I tried to reset the password on the Safari site the link would not work but took me back to the same page again for entering log-in info.
Any suggestion I can try would be appreciated.

Posted on Oct 25, 2005 7:23 PM

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Answer 1

Oct 27, 2005 12:07 PM in response to Daleslad

You did the right thing to use another browser. I think it's almost certain, that the site you want to log into does not meet the W3 specifications. Some browsers don't care, Safari does, thus I don't think there's anything wrong with your settings. Bacause of such incompatibility issues I have four different browsers installed on my system - yes, MSIE 5.23, too.

I re-read your message and it seems to me this site worked before seamlessly. You can try to empty caches in the Safari menu.

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Answer 2

Daleslad Author

Level 2

428 points

Oct 30, 2005 4:51 PM in response to madconqueror

Thanks madconqueror, it has been working just fine until now so I figured it was something wrong with Safari. I did empty the one Cache that was under the Safari menu, are there any more I should be emptying.

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Answer 3

Oct 31, 2005 12:24 AM in response to Daleslad

What could have happenened is that either you or your bank institute upgraded the software. You can't do much about their side.

There's a very small possibility that some preference files are corrupt. Instead of deleting them, rename them to .bak instead, so you can easily revert your settings, if this doesn't help.
These are the following:
all files in /Users/yourshortusername/Library/Safari/
/Users/yourshortusername/Library/Preferences/com.apple.safari.plist

Regards

Gregor

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Answer 4

Oct 31, 2005 12:27 AM in response to madconqueror

What are your permissions on
/Users/yourshortusername/Library/Cookies
and
/Users/yourshortusername/Library/Cookies/Cookies.plist

Choose the folder / the file in the finder, press cmd-I expand the Permissions and Ownership triangle, expand Details.

You could try to rename this file too.

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Answer 5

Daleslad Author

Level 2

428 points

Oct 31, 2005 1:29 AM in response to madconqueror

Wow, you're going to have to go slow Gregor I'm not that versed in OS X yet I'm still thinking OS 9.
First which Preference files should I change and where would I find them
OK I found the Cookies and Cookies,plist and they are both set at Read and Write.

What do you mean by rename the file, do you mean give the Cookies.plist another name like , Jims.plist

BTW I can get into the bank if I'm using a different browser other than Safari.

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Answer 6

Oct 31, 2005 11:39 AM in response to Daleslad

For example
com.apple.safari.plist would become com.apple.safari.bak

/ is separating folders, usually you start from the root of your hard drive

For
/Users/yourshortusername/Library/Safari
you would click on your hard drive in the sidebar of a finder window
then open Users
then your home folder
then Library
then Safari

Hope this helps

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Answer 7

Daleslad Author

Level 2

428 points

Oct 31, 2005 2:53 PM in response to madconqueror

Thanks , I think I know what you are talking about now I'll give it a try

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