How do I stop a print job already printing?

Our IT guy updated the printer driver for our Epson Stylus Pro 4800 on my mac. but then he removed the printer, and added it by IP address (instead of by printer name) to eliminate confusion from the old driver (he didn't remove the old driver first, which he thinks he should have done).

This seemed to have solved the problem - not only can I actually cancel jobs now, but when i say "scale to printer margins" in the print dialog box, it actually does shrink the file and prints it within the printer margins (it never did this before!!). I hope maybe this is of some help to some of you!

JD

I have found that just cycling power on the printer will kill anything that was in its buffer, and if a big job that still shows in the queue is there, delete it, too, before powering back up. Does powering the printer down and then back on not work for you?

Kristin - we have this problem too!

We have 2 G5 macs running Tiger (pre-intel chip), printing to an Epson Stylus Pro 4800. And we can't figure out how to really cancel a job either! Powering off and on has NO effect, and neither does unplugging the machine from the network!! it just starts working again once it's plugged in and turned on - i think there's got to be a network location or a place on the Mac OS that is still sending the print job even though it doesn't even show up in the que or print dialog box. Can anyone help?????

Thanks,

JD

greg,

thanks for the tip - but it still didn't work for me. according to that interface, i had already canceled the job to that printer, but the printer is still trying to print it. i've tried canceling it through the printer several times, turning the printer off, unplugging it, then starting it up again, and nothing works to get rid of the job...
our macs and printers run through a mostly pc network. i have a feeling that the print jobs are somewhere on the network being fed to the printer, but couldn't begin to imagine where, especially since i really don't have a lot of knowledge about networks in the first place...

JD

Me three. Not only do jobs not stop when deleted and then restart after cycling the printer off/on using its power switch, but when I've put another job in the queue, paused printing, re-ordered the queue to put the not-yet-begun job first, then deleted the faulty job, and the not-yet-begun job, when I send a new job (my version of the OP's cropmarks revision) the faulty job starts to print again. Whew! That sentence was way too long!

Seems like there must be a buffer/cache somewhere that doesn't clear, but where?

My printer's a Brother MFC210 FWIW.

Message was edited by: Ed Hanna

ahhh, see, if i "trash" the job via the printer, then run to my mac and hit print, i can sneak a new job in before the printer starts trying to print the canceled job again...

it's a game, and i think i'm learning how to play, but i'd REALLY love to learn how to cancel a job once and for all!!!

JD

Quote from Ed Hanna:
"Seems like there must be a buffer/cache somewhere that doesn't clear, but where?"

I think you are definitely correct, and i think the problem is in the OS somewhere - not on a network. One of our IT guys was over here trying to help with this problem today (he made it worse, but that's a whole other story) and what he found was that the only thing communicating with the printer was my mac, and it was trying to feed the printer a job that i had canceled over a week ago...(i had chosen to simply ignore the printer's request for paper.)

Does anybody have a clue??????

JD

Stopping print jobs is not a trivial problem. Although I don't do many large print jobs using my HP Deskjet 932, I have run into this difficulty also. It seems crazy that such a simple task as totally stopping and canceling a print job should be so hard, but for some reason...

Regards,
Steve M.

I believe that depressing the "Command." [Command Period] keys will stop the printing.

 Cheers, Tom 😉

you should try the CUPS internal admin web page to stop jobs -
http://localhost:631/admin