4 Replies Latest reply: Oct 21, 2005 8:13 PM by Kelly Crossley
Chris Tsuchimoto Level 1 Level 1 (45 points)
I purchased an HP Officejet 7410 and set it up last night with the wireless. The Setup Assistant found the printer and I completed the installation.

When I try to print something, the Officejet prints what appears to be some kind of program code and a lot of blank pages of paper. It doesn't matter what I try to print. I tried to print a one sentence document and about thirty pages came out, most of them blank.

Anyone know how to rectify this problem?
  • BumpInTheNight Level 1 Level 1 (5 points)
    trash Mac HD/library/printers/HP
    restart the Mac
    Install the 7.3 (web installer for 10.2 and later) drivers from the hp website for the 7410.
    Should work like a charm.

    Apperantly Apple included bad drivers that break HP's drivers and only by removing that folder does it work properly.

    (This apperantly works for All the HP All-in-One Printers)
  • Jandsbob Level 2 Level 2 (165 points)
    For an email agent your spelling is horrendous. Hows the weather in Ottawa?
  • BumpInTheNight Level 1 Level 1 (5 points)
    Taking a peek across some of your vast and prominent 82 posts on this forum you've got some spelling beauties yourself What is this agent reference? Is that some kind of inside joke about the matrix? Wow I just joined this forum and in less then 24 hours someone with 'level 2' is making fun of my spelling, I love the Internet so much.

    Snack away troll, but that's your own foot not mine in your mouth :P
  • Kelly Crossley Level 3 Level 3 (710 points)
    Bump,

    I'm considering buying an HP 7410. Now that you seemed to have resolved your printer issues, how happy are you with the 7410? Does it deliver everything you were promised?

    Thanks,
    Kelly