HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{915DA835-02FE-4953-92FA-624B

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Level 1

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HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{915DA835-02FE-4953-92FA-624B

I am always getting the same iTunes error when I am trying to update/install/uninstall. Error message: "Can't open registry key HKEY LOCALMACHINE\SOFTWARE\Classes\Interface\{915DA835-02FE-4953-92FA-624BDF5D85AB}\ProxyS tubClsid32. Something about access rights (administrator)."
First I couldn't update iTunes 7, because of the same registry error (subject). Then I tried to uninstall (smart uninstall). I also ran Microsoft clean up utility after uninstall + reboot. Now there is no iTunes anymore on my system, but the registry key keeps bugging me. Any sollutions?

pc, Windows Vista

Posted on Mar 27, 2008 5:45 AM

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Answer 1

polydorus

Level 6

11,967 points

Mar 27, 2008 8:24 AM in response to alexdemaet

Have you tried using Run as adminstrator when you run the installer? (Right click on the installer to select this).

Otherwise do you have another adminstrator account you could try installing from? SOmetimes using another account works especially if iTunes was originally installed using another account.

If none of that helps, take a look at this post on using the SubInACL tool to repair registry permissions:
http://blogs.msdn.com/astebner/archive/2006/09/04/739820.aspx

Note that Vista is not in the list of supported operating systems for the SubInACL tool. If you read some of the blog posts, it appears that some people have used it with Vista, also if you Google - SubInACL Vista you get some hits to look at.

I have not used the SubInACL tool myself and I do not know how safe this procedure is, although some people on this forum have used it successfully.

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Answer 2

Katrina S.

Level 7

24,152 points

Mar 27, 2008 10:41 AM in response to alexdemaet

There is lots of Vista permissions bafflement. You might try temporarily disabling UAC for the install.

How to Disable UAC
Click Start/ type in the Search bar msconfig without quotes and hit ENTER... In the System Configuration window that will pop-up, select the TOOLS Tab. Scroll down the list and look for Disable UAC. Select it and click launch. Close all open windows and restart your PC.

Then try the install.

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