Skip navigation
This discussion is archived

iTunes won't recognize my apple tv

9711 Views 5 Replies Latest reply: Mar 28, 2008 2:54 PM by phoomp RSS
lefty64 Calculating status...
Currently Being Moderated
Mar 27, 2008 6:42 AM
My Apple TV connects to my wireless network, as does my computer, but itunes does not recognize the apple tv. All my software and firmware is up to date, and I've tried all the tricks Apple recommends. Any suggestions?
macbook/mac mini, Mac OS X (10.5.2)
  • DaVBMan Level 6 Level 6 (9,265 points)
    Currently Being Moderated
    Mar 27, 2008 9:22 AM (in response to lefty64)
    You mean it is just not showing up in the device list (left menu)? If so, the default behavior of iTunes is to NOT look for AppleTV's. In preferences there is a place to tell it to look.
    Windows XP Pro, iPhone
  • Maynerd Calculating status...
    Currently Being Moderated
    Mar 27, 2008 9:28 AM (in response to lefty64)
    From another thread.

    http://www.macfixit.com/article.php?story=20080325095358988

    One of the more persistent issues reported to MacFixIt in recent days is a problem where the Apple TV does not appear in the iTunes device list. For some users this issue only started occurring after the "Take 2" (2.0) software update.

    There are a variety of causes for this issue, including dropped WiFi connections, improper configuration and more.

    The single most effective fix for this issue is a simple one: unplug your Apple TV from the power outlet then plug it back in. Failing that, however, there are other, potentially more permanent fixes.

    If you're having WiFi issues, for instance, try switching the protocol used by your router. Some users have found that using 802.11b+g or bgn on the 2.4GHz spectrum rather than 802.11 a+n allows connections to take place.

    Other potential fixes include:

    Make sure your settings are correct Open iTunes and navigate to Preferences under the iTunes menu. Click on the Apple TV tab, and make sure the option "Look for Apple TVs" is selected.
    Turn off the Firewall Open System Preferences, then click on the Security pane. Check the box next to "Allow all incoming connections."
    Reconnect to network On the Apple TV, navigate to Settings then Network and select "Reconnect to network."
    Don't use SOCKS Some users have reported problems when using SOCKS proxies. Try using an alternative connection method.
    Reinstall iTunes Try reinstalling iTunes 7.6.1.
    Change wireless channels Change the channel used by your wireless router -- interference may be at play. See our wireless tutorial for more information.
    Recreate library Recreating your iTunes library may work to resolve this issue.
    Restart Mac or Apple TV In some cases restarting the host Mac or the Apple TV (or both) can temporarily resolve this issue.
    20-inch iMac (MA589LL), Mac OS X (10.5.2)
  • artlover50 Level 2 Level 2 (285 points)
    Currently Being Moderated
    Mar 27, 2008 7:09 PM (in response to lefty64)
    repair permissions and try again...

    are you the main user on the un-cooperative mac?
    2Ghz (Early 06) 20 in. Intel Core Duo, PB G17 in., shuffle, tv, iPhone, Mac OS X (10.5.2), Aperture, CS3, Airport Extreme 802.11n Gb Ethernet
  • phoomp Calculating status...
    Currently Being Moderated
    Mar 28, 2008 2:54 PM (in response to DaVBMan)
    DaVBMan wrote:
    You mean it is just not showing up in the device list (left menu)? If so, the default behavior of iTunes is to NOT look for AppleTV's. In preferences there is a place to tell it to look.

    Perhaps he means, having paired his aTV to his iTunes, that his aTV doesn't show up in the Devices list. Basically the same problem ALOT of other people are complaining about here.
    MacBook C2D 2.0 Ghz, Mac OS X (10.4.11), Windows XP Pro

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.