5 Replies Latest reply: Mar 28, 2008 2:54 PM by phoomp
lefty64 Level 1 Level 1 (0 points)
My Apple TV connects to my wireless network, as does my computer, but itunes does not recognize the apple tv. All my software and firmware is up to date, and I've tried all the tricks Apple recommends. Any suggestions?

macbook/mac mini, Mac OS X (10.5.2)
  • DaVBMan Level 6 Level 6 (9,265 points)
    You mean it is just not showing up in the device list (left menu)? If so, the default behavior of iTunes is to NOT look for AppleTV's. In preferences there is a place to tell it to look.
  • Maynerd Level 1 Level 1 (0 points)
    From another thread.

    http://www.macfixit.com/article.php?story=20080325095358988

    One of the more persistent issues reported to MacFixIt in recent days is a problem where the Apple TV does not appear in the iTunes device list. For some users this issue only started occurring after the "Take 2" (2.0) software update.

    There are a variety of causes for this issue, including dropped WiFi connections, improper configuration and more.

    The single most effective fix for this issue is a simple one: unplug your Apple TV from the power outlet then plug it back in. Failing that, however, there are other, potentially more permanent fixes.

    If you're having WiFi issues, for instance, try switching the protocol used by your router. Some users have found that using 802.11b+g or bgn on the 2.4GHz spectrum rather than 802.11 a+n allows connections to take place.

    Other potential fixes include:

    Make sure your settings are correct Open iTunes and navigate to Preferences under the iTunes menu. Click on the Apple TV tab, and make sure the option "Look for Apple TVs" is selected.
    Turn off the Firewall Open System Preferences, then click on the Security pane. Check the box next to "Allow all incoming connections."
    Reconnect to network On the Apple TV, navigate to Settings then Network and select "Reconnect to network."
    Don't use SOCKS Some users have reported problems when using SOCKS proxies. Try using an alternative connection method.
    Reinstall iTunes Try reinstalling iTunes 7.6.1.
    Change wireless channels Change the channel used by your wireless router -- interference may be at play. See our wireless tutorial for more information.
    Recreate library Recreating your iTunes library may work to resolve this issue.
    Restart Mac or Apple TV In some cases restarting the host Mac or the Apple TV (or both) can temporarily resolve this issue.
  • lefty64 Level 1 Level 1 (0 points)
    I checked that box in preferences but it still didn't show up.
  • artlover50 Level 2 Level 2 (285 points)
    repair permissions and try again...

    are you the main user on the un-cooperative mac?
  • phoomp Level 1 Level 1 (0 points)
    DaVBMan wrote:
    You mean it is just not showing up in the device list (left menu)? If so, the default behavior of iTunes is to NOT look for AppleTV's. In preferences there is a place to tell it to look.

    Perhaps he means, having paired his aTV to his iTunes, that his aTV doesn't show up in the Devices list. Basically the same problem ALOT of other people are complaining about here.