Mac mini and CD burning

Question

Level 1

8 points

Mac mini and CD burning

It is advertised on the apple website that the combo drive can burn cds but not dvds, but when I went to burn a cd from itunes I get a message that reads no burning software found. Does this mean I need to download software that will let me burn cds with this mac mini or can I just not burn cds ever without an external burner

Mac mini 1.86 GHz, Mac OS X (10.5.2)

Posted on Mar 27, 2008 8:53 PM

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Answer 1

AndyO

Level 6

17,064 points

Mar 28, 2008 4:06 AM in response to brosenba

You should be able to burn CDs on that system - in fact every Mac mini has shipped with either a CD burner (combo drive) or DVD burner (superdrive). You should not need additional software, since everything necessary is built into MacOS.

Check that the drive is being correctly recognized by going to the Apple menu, selecting About This Mac, then clicking More Info. This launches the system profiler. Then, click the ATA heading on the left, which should then give you details of the drive. Click Disc Burning on the list on the left to see what media types the drive supports, and ensure you are using a compatible blank.

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Answer 2

brosenba Author

Level 1

8 points

Mar 28, 2008 6:30 AM in response to AndyO

When I look at the ATA I get this message "This system does not contain any ATA devices. If you have any ATA devices installed, please check that they are connected and powered on."
and when I look at disc burning I get this "No burning device was found. If you are using an external device please make sure that it is connected and powered properly."
Is this something I need to take back to the apple store to fix?

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Answer 3

AndyO

Level 6

17,064 points

Mar 28, 2008 7:10 AM in response to brosenba

That suggests the drive or controller has failed, or that the connection has come loose. In any event it warrants service. You can either take the unit to an Apple store, or, if more convenient, contact a local Apple Approved Service Provider.

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Answer 4

brosenba Author

Level 1

8 points

Mar 29, 2008 1:16 PM in response to AndyO

I took it in, the apple guy barely even tried to get my stuck cd out before he just said forget it and replaced the computer. Atleast it was a quick turn around to getting me back to work

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Answer 5

AndyO

Level 6

17,064 points

Mar 29, 2008 1:45 PM in response to brosenba

Thanks for letting us know the outcome, and good to know you have a new system!

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