After updating the firmware in my Apple TV to v. 2.0.1 it will not stay connected to my 802.11n Apple Extreme Base Station (gigabit ethernet) for more than a few minutes. I'm using WPA2 security on the base station. Things had been working pretty well since the last base station update, but as soon as I updated the Apple TV, it consistently looses its connection to the base station after a few minutes. I've already reverted the Apple TV to the factory settings several times to try to fix this, but to no avail. Rebooting the base station didn't work either. HELP!
I've been running a 5n network with wide channels and a solution that has finally worked for me is to specify a specific IP address for the Apple TV rather than rely on DHCP to do it. I think it may have to do with the Apple TV losing its ability to request a DHCP address when it goes to sleep. Importantly, I found you need to do this on the router side using Airport Utility and not on the Apple TV network setup to get it to work. Go to the Internet tab for your main base station in Airport utility and under DHCP reservations enter your preferred IP address for the Apple TV and that specific Apple TV's MAC address. Reboot and so far, so good. Hope that helps others.
I have been able to get back on by going to the Wireless network settings on the AppleTV, search for wireless network, then back out (Menu button back out), now my Airport base-station is shown as the connected wifi network. Annoying!
Well, after some time, so solution with DHCP Reservation is no longer working. Though, my Wi-Fi connection dropping out, and after some time it's reconnecting. But, if I sync a movie, it obviously will stop, either will happen if I stream a movie. Don't know why it's not working anymore...
found a solution that allows you to use 5GHz, leave wide channels ON (and get faster speed) and get a solid connection... switch the channel to 161 (or others might work.. haven't tried) for 5GHz
open the airPort Utility app
click on the base station
got to manual set up > wireless tab
radio mode: 802.11n (5GHz)
IMPORTANT! Channel: press Option while Clicking on the Channel combo box and choose 161... found out from the instruction manual that this option + click gives extra options... also extra options for radio mode as well... non- n options
wireless options: wide channels ON
press update
may have to restart you Apple TV... press and hold "menu" and "-"/down button... wait a bit and from the menu press "restart"
Have the same issue (actually using a segmented network, one segment on the 2.4 spectrum and one on 5Ghz with wide channels).
However, it appears I was able to fix the problem by changing the channel from automatic (on 5ghz) to a set channel. My primary channel is now 161 (and still using bonding/wide), and this seems to have fixed it FOR NOW..
Has anyone tried changing channels?
someone else seemed to indicate that the European channels might be different...
another writer seemed to indicate that anything over 40 might work, but as i indicated i haven't tried this.
don't know what would happen if you just changed your location in the AirPort setting to Canada or US.. would you be able to see the other channels? ... would it over lap any others used in Europe?
I tried changing the channel to 161 with Wide, but it didn't work. Same symptoms as before, internet connection drops out. I switched back to auto and turned off wide channels and I had a solid connection again. I did not have time to try other channels, but I'll experiment and post my results.
Unfortunately, I also STILL get connection dropouts with channel 161 and Wide - before 2.0.1 connection (using a 1st gen "non-gigabit" Airport Extreme set to 5GHz only) was solid - switching off "Wide" after 2.0.1 made it stable again, but slower. Tried the manual channel 161 and re-enabled wide - also re-set the AppleTV - then tried synching a 3 Gb movie from iTunes to the AppleTV - dropped the connection with about 15% copied. Turned off Wide - stable again. Hope Apple fixes this soon...
Wow - I am sorry 😟
For SOME reason, for me this worked - so far. Having had the same issues as you / everyone, it's been stable now for a week with 161 and wide on. Obviously our radio-frequency environments might / would be different. THere certainly is an underlying problem, it seems, under which bonding breaks in 5Ghz mode.....
🙂
Same here - but it seems it's not as clear-cut for other people. Obviously each environment is different. To all those I'd say - when on automatic, what channel (it's only showing the primary channel) where you on? If it was 'automatic - 161' or something 'up there' I might in fact try a lower range.
The idea being that there MIGHT be something in your house on the 5Ghz spectrum (a DECT phone maybe?) that is messing with the 40mhz channel bonding. So if you move the chunk away from it.....
...after being stable for a while at 161, the issue has now come back, several times in a row. Only Apple TV affected, none of my other devices 😟
Back to Auto I guess and hope as so often, that Apple has a fix soon.....