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major wi-fi connection problems with 2.0.1

After updating the firmware in my Apple TV to v. 2.0.1 it will not stay connected to my 802.11n Apple Extreme Base Station (gigabit ethernet) for more than a few minutes. I'm using WPA2 security on the base station. Things had been working pretty well since the last base station update, but as soon as I updated the Apple TV, it consistently looses its connection to the base station after a few minutes. I've already reverted the Apple TV to the factory settings several times to try to fix this, but to no avail. Rebooting the base station didn't work either. HELP!

G5 Power Mac, Mac OS X (10.5.2)

Posted on Mar 29, 2008 2:23 PM

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51 replies

Apr 1, 2008 4:03 AM in response to Doug Frost

I've been running a 5n network with wide channels and a solution that has finally worked for me is to specify a specific IP address for the Apple TV rather than rely on DHCP to do it. I think it may have to do with the Apple TV losing its ability to request a DHCP address when it goes to sleep. Importantly, I found you need to do this on the router side using Airport Utility and not on the Apple TV network setup to get it to work. Go to the Internet tab for your main base station in Airport utility and under DHCP reservations enter your preferred IP address for the Apple TV and that specific Apple TV's MAC address. Reboot and so far, so good. Hope that helps others.

Apr 6, 2008 1:45 PM in response to Doug Frost

found a solution that allows you to use 5GHz, leave wide channels ON (and get faster speed) and get a solid connection... switch the channel to 161 (or others might work.. haven't tried) for 5GHz

open the airPort Utility app

click on the base station
got to manual set up > wireless tab

radio mode: 802.11n (5GHz)
IMPORTANT! Channel: press Option while Clicking on the Channel combo box and choose 161... found out from the instruction manual that this option + click gives extra options... also extra options for radio mode as well... non- n options
wireless options: wide channels ON
press update

may have to restart you Apple TV... press and hold "menu" and "-"/down button... wait a bit and from the menu press "restart"

and no more dropout with 5GHz wide channels on!!!

Apr 6, 2008 1:49 PM in response to Doug Frost

Have the same issue (actually using a segmented network, one segment on the 2.4 spectrum and one on 5Ghz with wide channels).
However, it appears I was able to fix the problem by changing the channel from automatic (on 5ghz) to a set channel. My primary channel is now 161 (and still using bonding/wide), and this seems to have fixed it FOR NOW..
Has anyone tried changing channels?

cheers
d

Apr 7, 2008 7:08 AM in response to dosers

+1

hey, great minds think alike..

i got this to work as well this morning... beat your post by 6 minutes... actually i posted to the main board several hour before.. i win! 🙂


24 hours of 5GHz wide channels ON and no problems... NICE!!!

have you actually tried anything other than 161?

Message was edited by: tmartine

Apr 7, 2008 7:23 AM in response to Glyn Williams1

are you in Europe?

someone else seemed to indicate that the European channels might be different...

another writer seemed to indicate that anything over 40 might work, but as i indicated i haven't tried this.

don't know what would happen if you just changed your location in the AirPort setting to Canada or US.. would you be able to see the other channels? ... would it over lap any others used in Europe?

i'd say, try 48 and see what happens..

Apr 7, 2008 9:21 AM in response to Christopher Vella

Unfortunately, I also STILL get connection dropouts with channel 161 and Wide - before 2.0.1 connection (using a 1st gen "non-gigabit" Airport Extreme set to 5GHz only) was solid - switching off "Wide" after 2.0.1 made it stable again, but slower. Tried the manual channel 161 and re-enabled wide - also re-set the AppleTV - then tried synching a 3 Gb movie from iTunes to the AppleTV - dropped the connection with about 15% copied. Turned off Wide - stable again. Hope Apple fixes this soon...

Apr 7, 2008 11:39 AM in response to tmartine

🙂
Same here - but it seems it's not as clear-cut for other people. Obviously each environment is different. To all those I'd say - when on automatic, what channel (it's only showing the primary channel) where you on? If it was 'automatic - 161' or something 'up there' I might in fact try a lower range.
The idea being that there MIGHT be something in your house on the 5Ghz spectrum (a DECT phone maybe?) that is messing with the 40mhz channel bonding. So if you move the chunk away from it.....

Cheers,
dan

major wi-fi connection problems with 2.0.1

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