"Spam" vs. "Junk"

The two terms mean the same thing. Almost all of the ISP based email servers are implementing Spam filtering. Sometimes without your knowledge or control.

You can usually log into your account's webmail interface, and adjust the settings for how messages are filtered. If messages are being marked that are not spam or junk then you can add the sender to the "allowed" or "white" list.

You can probably also tell the email server to "Quarantine" messages into an online spam folder and your Mail program won't download them at all because Mail only checks the "Inbox". This can be a problem though if the mail server makes a mistake. You can only check the online Spam folder by using a web browser.

You can also build a rule locally in Mail that says to move messages with a Subject that contains SPAM (if that is how they are marked), to your local Junk folder. This gives you a chance to make sure the rules are working properly and not deleting important messages.

Timothy,

We need more information, but I think the marking as SPAM is being done by your mail server, and not by Mail. Who is the provider of this account?

Ernie