9 Replies Latest reply: Apr 9, 2008 8:08 AM by Drewbobw
davidplatt Level 1 (0 points)
Every time the update function checks for new software, it asks me if I want to install Safari 3.1. I uncheck the box and close the dialog but it keeps asking me over and over again.

How do I get this crap software from trying to force me to install Safari 3.1?

I DON'T WANT IT!!!!!

If this keeps up I'll have to sell my iPod and remove iTunes.

iPod 60GB, Windows Vista
  • Katrina S. Level 7 (24,095 points)
    Just go into Control Panel > Add/Remove Programs and uninstall it completely.

    There's a setting in iTunes that will still alert you about iTunes updates.



    You can also get rid of AppleMobileDeviceService.exe and distnoted.exe.

    Article on that:
    http://docs.info.apple.com/article.html?artnum=302488

    Message was edited by: Katrina S.
  • b noir Level 9 (72,060 points)
    +How do I get this crap software from trying to force me to install Safari 3.1?+

    Launch Apple Software Update for Windows.

    Select the Safari entry.

    Go "Tools > Ignore Selected Updates".
  • T-Bone-T Level 1 (0 points)
    I already did that and it still asks! It is a completely underhanded way to get Safari onto people's computers. Not cool.
  • b noir Level 9 (72,060 points)
    Does the Safari entry disappear when you do the "Tools > Ignore Selected Updates"?

    Checking, because the usual behavior after doing that is that the entry disappears, and next time you launch ASU, you get a message saying that your software is up to date except for the updates you are ignoring.

    Can you walk us through what happens when you do an "Ignore Selected Updates" quit out of ASU, and launch ASU again?
  • T-Bone-T Level 1 (0 points)
    It would hide the update and the next time it came on its own, Safari would be there again. It doesn't matter, though, I uninstalled it. I might reinstall it when Apple stops using an update program to install new software by default.
  • cleveruplink Level 1 (0 points)
    As much as I love my iPod, and persist with iTunes despite continuous niggles... trying to deploy a new browser to me by stealth is a below-the-belt blow. It was bad enough that it showed up in the first place, but then to default to suggesting I install Safari after explicitly stating that I wanted to hide Safari update options is appalling.

    Sell your products on their merit Apple (and there is plenty of merit there usually), don't sneak them out there like some kind of viral infection.
  • b noir Level 9 (72,060 points)
    +Sell your products on their merit Apple (and there is plenty of merit there usually), don't sneak them out there like some kind of viral infection.+

    If that's how you feel, then it's best you use one of the product feedback forms to make sure that someone from Apple is sure to note your views. You've posted in a *user to user* troubleshooting forum, and there's no guarantee that anyone from Apple will see this.

    The iTunes application form would probably be the best one to use. (ASU doesn't have its own form.) Here's a link through to that:

    iTunes application feedback
  • kentsmithnzcom Level 1 (0 points)
    I agree with cleveruplink - this is something MS would do.

    I at least know to not install the thing - was more worried the wife or someone else less savy might download and install it. It should be smart enough to only offer updates on products that are installed. This is supposed to be an updater, not an apple product installer - They should have another tab for optional updates if they must.

    Thanks for the ignore thing - seems to be OK but still going to nag me with nothing to do.


    -KENT
  • Drewbobw Level 1 (0 points)
    When you ignore the update, ASU lets you know that you're ignoring an update and asks if you want to change that. It won't simply disappear premanently.

    As for uninstalling ASU, everytime iTunes updates ASU is reinstalled. Had this problem on 2 different PC's over the past week.

    Don't know why ASU is necessary. iTunes found the 7.6.2 update just fine.