Illustrator CS2 fails to launch

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Illustrator CS2 fails to launch

I've upgraded to Leopard and Software Update has run so I'm now on 10.5.2

Since I've upgraded, Illustrator CS2 won't launch. I've tried uninstalling and re-installing Illustrator, but no good. I've run Disk Utility - Verified and Repaired all fine.

The rest of the CS2 apps work fine - it's just Illustrator.

Any ideas anyone?!

PowerMac G5, Mac OS X (10.5.2)

Posted on Apr 3, 2008 7:12 AM

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Answer 1

Apr 12, 2008 7:52 PM in response to Matt Mac

Matt,

I have just developed the same problem in just the last day or two. I believe it is the most recent update for Illustrator CS2. I have reinstalled once and did the update, only to have the same problem. My next step is to reinstall again but to not install the update. I have run for several weeks with no problem until I did the update. As with you all my other apps run fine except Illustrator. Let me know if you find out anything else. Tomorrow I reinstall again to see if that is a fix.

Also, if you press shift, ctrl, option, and apple key and then open Illustrator it clears the preferences and lets you open Illustrator to run just fine. The plug ins seem to be the problem in the update.

Eric

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Answer 2

Matt Mac Author

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Apr 17, 2008 1:36 PM in response to Eric Black

Hi Eric,

For me it was font management. Illustrator just wouldn't launch.

When I tried to launch it, all of the plug-ins etc were loading on the Illustrator splash screen, then when it got to +Initialising Fonts+ it crashed.

For me, launching Suitcase and Fontbook before trying to launch Illustrator resolved it, and it has worked fine since.

Maybe try removing any fonts you have installed recently that might be causing a conflict?

Good luck!

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