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Shmoolik
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Q: Mail attaches an HTML file for each file that I attach

Every time I send a file, mail attaches an additional HTML file. The name is something like ATT0411.htm. How do I get rid of this?

MacBook, Mac OS X (10.5.1)

Posted on Apr 3, 2008 3:17 PM

by Ernie Stamper,Solvedanswer
Ernie Stamper Ernie Stamper
Level 8 (37,588 points)
Video
A:
Hi,

I sometimes see these attachments when the sender is using an Exchange Server. Do you set behind an Exchange Server?

Do you have any Mail enhancement applications installed and in use? I am willing to investigate further, if you will send me a sample email where this happens. My address can be found by clicking on my name to the left and looking in the bio line of the resulting Profile.

Ernie

Posted on May 14, 2008 7:42 AM

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Shmoolik

Q: Mail attaches an HTML file for each file that I attach

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  • Helpful answers

  • by st-v,

    st-v st-v May 7, 2008 7:06 AM in response to Shmoolik
    Level 1 (0 points)
    May 7, 2008 7:06 AM in response to Shmoolik
    same problem:

    i send an email (osx 10.5.2, mail 3.2) with an attachment to outlook/windows user and they get besides my attachment an .htm file.
    i think this happens because mail puts the attachment directly inside the text and outlook is not able to understand this.

    but is there a solution for this problem? a plugin or a preference?

    thank you for any suggestion
    st-v

  • by Kenjo,

    Kenjo Kenjo May 13, 2008 8:42 PM in response to st-v
    Level 1 (10 points)
    May 13, 2008 8:42 PM in response to st-v
    same problem here, too.
    yes, I clicked 'windows friendly' and yes, I clicked 'add to end of message'.

    I tried sending the message as plain text - the HTM files went away, but were replaced with a blank .txt file.

    And sending all my messages in plain text format is not optimal, in my opinion. I guess all my windows-running contacts will have to continue to scratch their heads over these 'extra' attachments.

    Anyone have a solution?

  • by Ernie Stamper,Solvedanswer

    Ernie Stamper Ernie Stamper May 14, 2008 7:42 AM in response to Kenjo
    Level 8 (37,588 points)
    Video
    May 14, 2008 7:42 AM in response to Kenjo
    Hi,

    I sometimes see these attachments when the sender is using an Exchange Server. Do you set behind an Exchange Server?

    Do you have any Mail enhancement applications installed and in use? I am willing to investigate further, if you will send me a sample email where this happens. My address can be found by clicking on my name to the left and looking in the bio line of the resulting Profile.

    Ernie

  • by Shmoolik,

    Shmoolik Shmoolik May 29, 2008 6:53 AM in response to Shmoolik
    Level 1 (0 points)
    May 29, 2008 6:53 AM in response to Shmoolik
    Has anyone figured this out yet? I forwarded an email yesterday with photos. Every single conversation was an .htm attached file. I looked at the mail once it was downloaded on Outlook and instead of reading the thread and having the photos attached, it was a bunch of .htm files. To read the email, my friend had to open each .htm file and try to put them in order. It is VERY bad.

  • by etresoft,

    etresoft etresoft May 29, 2008 6:56 AM in response to Shmoolik
    Level 7 (29,101 points)
    May 29, 2008 6:56 AM in response to Shmoolik
    I agree, it is very bad for ones friends to use bad e-mail clients. Unfortunately, there is nothing you can do about it. Apple Mail is one of the best e-mail clients there are, and it is free. Outlook is also free, but is one of the most notoriously bad ones.

  • by Shmoolik,

    Shmoolik Shmoolik May 29, 2008 7:09 AM in response to etresoft
    Level 1 (0 points)
    May 29, 2008 7:09 AM in response to etresoft
    anything and everything microsoft just suks

    Message was edited by: Shmoolik

  • by abates25,

    abates25 abates25 Jul 1, 2008 1:39 PM in response to Shmoolik
    Level 1 (0 points)
    Jul 1, 2008 1:39 PM in response to Shmoolik
    We're having the same issues here, and people are getting cranky. I moved all over from Entourage to Mail to take advantage of a non-crap e-mail client, only to have users begin to assume Mail is crap. Stupid MS! Anyway....we need a solution from Apple, as MS isn't going to do anything for this one. :-/

  • by Muscovy7,

    Muscovy7 Muscovy7 Jul 17, 2008 5:44 PM in response to Ernie Stamper
    Level 1 (0 points)
    Jul 17, 2008 5:44 PM in response to Ernie Stamper
    Ernie,

    I recently switched to Mac and love it, except that some of my customers are frustrated with the issue described in this thread (the ATT* attachment issue). Has any resolution been found?