11330 Views 5 Replies Latest reply: Jul 3, 2008 2:46 PM by greenmoon
Iam having the same problem and and have tried re installing itunes and changed the time and check firewall and i cannot log into itunes store when i want to buy or write reviews nothing? I also didn't do anything different all of a sudden it stopped me from logging in.Hopefuly someone can solve this problem.
I had the same problem. Flushing the DNS and turning off the firewall did nothing. I was running Norton 360 v1.0. After several hours of searching in the forums and trouble-shooting I ended up on Norton chat support. They suggested I uninstall and reinstall Norton 360, and even gave me a free upgrade from v1.0 to v2.0 Inbetween removal of the v1.0 and reinstallation, I tried iTunes and was able to connect to the store. After installing v2.0 I can still connect so I'm running again for awhile.... .until the next iTunes update. Other people running Norton have had similar problems and Norton updates fixed it.
I have my first ever ipod (shiny green new ooh) and have spend 2 days battling with it. I could connect to all apple sites in normal way, but not to the itunes store from the link in my itunes program on desktop.
I kept getting the 'timed out' message ...'check connections yada yada ya...'
I have tried every bit on help info on here and this is what worked for me (I don't know if both steps were relevant)
I changed my account to administrator status then restarted pc (control panel, user accounts) then I went along following route
control panel.....security......internet options.....security tab.......trusted sites.........."sites".........type in apple website address.......UNCHECK the bottom box about requiring server verification https etc. then confirm - I think it was "add"
I then restarted and it was all good.
What a clever bunny - I self congratulate as I am totally pc illiterate and have to have everything spelled out clearly, and I am only writing this because it may save someone 2 days.
I have Vista.....and Norton (although I didn't 'do' anything to Norton to solve this)