7 Replies Latest reply: Apr 6, 2008 2:45 PM by Ssead0ubley0u
Ssead0ubley0u Level 1 Level 1 (0 points)
I've had my iPhone now for a few months and at least one time a day I keep getting the following message when checking for new mail with Yahoo: "CANNOT GET MAIL...the connection to the server "imap.apple.mail.yahoo.com" failed.

Usually if I try it a second time it goes through. However tonight (actually all day Saturday/Saturday night), I have not been able to retrieve any mail as I have gotten the same error message for the past 24 hours. What is the deal with this?

Dell Vostro 1700, iPhone, Windows Vista
  • Allan Sampson Level 10 Level 10 (123,365 points)
    Yahoo has been having on and off again problems.

    Last week, there were some problems reported due to server maintenance that went awry.

    This is a Yahoo problem that you need to direct to Yahoo technical support.
  • Ssead0ubley0u Level 1 Level 1 (0 points)
    Yeah right lol. Have you ever tried to report a technical problemt to Yahoo before? You might as well be talking to the wall... They are just like any other company you try to report a problem with online...clueless!
  • Allan Sampson Level 10 Level 10 (123,365 points)
    Nope, and I don't access a Yahoo account with my iPhone either.

    This is not an iPhone problem, so no one here will likely be able help you with a technical support issue/problem with a Yahoo account either.

    It is free and for the most part, you get what you pay for.

    I believe Gmail is the exception to that.
  • Ssead0ubley0u Level 1 Level 1 (0 points)
    How do you know it's a Yahoo problem? Couldn't it be an Apple problem as well?
  • DocG Level 2 Level 2 (300 points)
    The mail servers are owned/maintained by !Yahoo. This is a !Yahoo issue.
  • Allan Sampson Level 10 Level 10 (123,365 points)
    How do you know it's a Yahoo problem? Couldn't it be an Apple problem as well?


    Common sense, for one reason.

    A connection to the server failed error message when an email account is checked for new messages is usually a problem at the server - a very high percentage of the time.

    A process of elimination for another reason.

    If you are accessing another email account with the iPhone's Mail client, and no such problem with the other account or accounts, BINGO!

    If your connection to the internet is working otherwise, this is another BINGO but not as significant as the first.

    News reports for another.

    http://www.news.com/8301-10784_3-9909639-7.html

    And last but not least, a large number of posts here from time to time reporting problems with a free Yahoo account, including copies of email correspondence from Yahoo technical support personnel admitting the problem lies with Yahoo, and we are working on it - blah, blah.
  • Ssead0ubley0u Level 1 Level 1 (0 points)
    The problem has now been fixed...

    Today I talked to a friend who said he had been calling me all day only to get some kind of recording saying that my line was not in service. So I called AT&T today (their emergency line) and discovered that some moron from AT&T turned off my data plan. No wonder why I couldn't access the internet or email all day yesterday.

    So I got them to give me an extra 500 minutes for this month.:)