Q: RoadRunner SMTP and Mac Mail problem

Hello all. I have set up my new iMac, and am attempting to get my RoadRunner email working. The inbound server (POP) works fine. I can receive email without a hitch. However, the outgoing server is not working, and I get an error message saying that I need to double check the password and username. I have verified with RoadRunner that my server addresses, username, and password are all correct. The RR webmail works fine sending/receiving. The issue seems to be with the Mac Mail program. Any ideas on how I can get it going? I am connected to the internet via my Airport Express wireless network if that matters. (And a RR Cable Modem.) Thank you for any help!

G4 Powerbook 15", Mac OS X (10.4.10)

Posted on Apr 8, 2008 7:57 PM

I have this question too

Q: RoadRunner SMTP and Mac Mail problem

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by Matt Clifton,

Matt Clifton Apr 8, 2008 8:11 PM in response to Craig Magrum
Level 7 (29,905 points)

Apr 8, 2008 8:11 PM in response to Craig Magrum

Road Runner SMTP mail is surprisingly difficult to get working with Apple Mail, even if you have all the values exactly correct. I had this issue at a client last week, and these are the instructions I followed to get it working. See the second post in the thread - it does have some confusing steps, so read the following posts too, which clarify them. Basically you're going to set up the account again, manually, but with no SMTP authentication.

http://discussions.apple.com/thread.jspa?messageID=6964913

Hope that helps

Matt
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by Craig Magrum,

Craig Magrum Apr 9, 2008 2:02 AM in response to Matt Clifton
Level 1 (5 points)

Apr 9, 2008 2:02 AM in response to Matt Clifton

Thank you, thank you, THANK YOU. That worked perfectly! I can now send! I appreciate the help Matt!
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Q: RoadRunner SMTP and Mac Mail problem

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by Matt Clifton,

by Craig Magrum,

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