Printer Setup Utilty not allowing HP 6280 setup

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Level 1

14 points

Printer Setup Utilty not allowing HP 6280 setup

Currently the HP Photosmart 6280 cannot be setup using the Printer Setup Utility with Mac OS 10.4.X. The error message is: server-error-service-unavailable. The printer is networked through ethernet on a 500GB Time Capsule (software up to date for Time Capsule). The Printer Setup Utility "sees" the printer, it just cannot be added. The printer is viewable and accessible via all the HP software that comes with the printer.

Does Time Capsule not work with an ethernet connected printer? That would be insane since HP recommends using ethernet to make full use of the multi-function printer (scan, monitor supplies, etc.).

I've used the Printer Setup Repair Utility to fix things as well.

Any ideas???

PowerBook 1.5 GHz G4, Mac OS X (10.4.11)

Posted on Apr 13, 2008 2:50 PM

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Answer 1

greg sahli

Level 7

25,508 points

Apr 13, 2008 3:45 PM in response to NWS

That error means CUPS isn't running. Did Printer Setup Repair permanently fix it or not? And did you mean that the printer is connected by ethernet or by USB to the Time Capsule?

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Answer 2

NWS Author

Level 1

14 points

Apr 13, 2008 6:39 PM in response to greg sahli

The printer is connected via Ethernet. How do I get CUPS running again?

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Answer 3

NWS Author

Level 1

14 points

Apr 13, 2008 7:13 PM in response to NWS

The Printer Setup Repair did not fix the issue. It will not re-start CUPS for me.

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Answer 4

NWS Author

Level 1

14 points

Apr 15, 2008 4:52 AM in response to NWS

In attempting to install the latest version of CUPS, the install failed. On attempting to restart the Mac, it would not restart.

So, I reinstalled OS 10.4, did all the updates and now things are fine. It turns out the OS was increasingly unstable.

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