Adobe Acrobat Reader

Question

Level 1

27 points

Adobe Acrobat Reader

When I try to click open a PDF file from my desktop, I'm now getting a message saying " There was an error opening this document. A temporary file could not be opened".

Acrobat Reader has always worked fine...until today.

Any help appreciated,

Lenny.

iMac G5 OSX, Mac OS X (10.4.11), iBook G3 OSX 10.3.9

Posted on Apr 14, 2008 3:38 PM

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Answer 1

Limnos

Level 10

428,345 points

Apr 14, 2008 4:26 PM in response to Lenny 118

Acrobat would sometimes go crazy creating temp files (64,000 of them) on PCs, yielding your error message. Trashing the temporary files would clear it up. Not sure if it is the same on a Mac, and obviously the directory structure is different. I rarely use Acrobat Reader these days so I can't check things on my computer. I seem to have folders for various Acrobat things in lots of places in my account.

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Answer 2

Steve M.

Level 5

4,758 points

Apr 14, 2008 7:29 PM in response to Lenny 118

In the meantime, you can open PDFs with Preview.

Regards,
Steve M.

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Answer 3

Apr 14, 2008 9:48 PM in response to Lenny 118

Hi Lenny,

This might just be a corrupted preference file. Navigate to your Home folder then click Library, then click Preferences. In the Preferences folder, locate this file:
com.adobe.acrobat.plist or it might read something like this: com.adobe.reader_ppc ... plist
Drag that file to the trash, empty trash and reboot. Try launching Adobe Acrobat and see if that file will open for you.

Carolyn 🙂

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