Can't open specific address

Question

Level 1

0 points

Can't open specific address

When trying to reply to an ad I get this message:
"Safari can’t open the specified address.----because Mac OS X doesn’t recognize Internet addresses starting with “mailto:”.
I'm new, so this my have been addressed. Any thoughts?

MacBook Pro, Mac OS X (10.5.2)

Posted on Apr 15, 2008 11:18 AM

Reply

Answer 1

Best reply

neuroanatomist

Level 8

48,993 points

Apr 15, 2008 12:06 PM in response to wherryman

A "mailto:" link is looking for an email client to compose an email to that address. If you are using Apple Mail, launch Mail, click Mail menu > Preferences > General tab and make sure that the Default Mail Client is set to Mail.

If you want to use another mail client, you may need to post back for help setting that up.

Hope this helps...

Reply

Answer 2

wherryman Author

Level 1

0 points

Apr 15, 2008 12:20 PM in response to neuroanatomist

Thanks! I'm using Entourage, but if all else fails I can change back.

Reply

Answer 3

Apr 15, 2008 1:34 PM in response to wherryman

In that case, launch Mail, click Mail menu > Preferences > General tab and make sure that the Default Mail Client is set to Entourage (you may have to navigate there via Applications > MS Office). It does seem counterintuitive, but the place to set the default email client is Mail, +even if you are selecting a default client other than Mail!+. (The same is true for web browsing - if you want Firefox as your default browser, you have to set that in Safari preferences.)

Hope this helps...

Reply

Answer 4

wherryman Author

Level 1

0 points

Apr 15, 2008 5:34 PM in response to neuroanatomist

Worked great on the first attempt! Thanks a million!

Reply

Answer 5

Apr 15, 2008 8:05 PM in response to wherryman

Glad to help - that's what the forums are here for. Thanks for the

's!

Reply