11 Replies Latest reply: Jul 4, 2008 11:21 AM by Ruty
tinny701 Level 1 Level 1 (10 points)
Hello, I own an old 2003 iPod 3g 15gb. I usually use it on a pc with usb but recently got a mac and a FireWire cable.

When i plug it into the mac (via firewire) the ipod charges but doesnt go into disk mode (do not disconnect screen)

any ideas?

thanks Tinny

iPod 3g 15gb, Windows XP, iPod 5.5g 30gb iPod 3g 15gb
  • Mitch 751 Level 6 Level 6 (11,500 points)
    Are you sure it is a 3rd Gen iPod?

    Check this

    http://support.apple.com/kb/HT1447
  • tinny701 Level 1 Level 1 (10 points)
    yes i am sure,

    1.only 3g iPods came in 15gb
    2.it has red backlit buttons

    thanks for the fast reply
  • Mitch 751 Level 6 Level 6 (11,500 points)
    3rd generation ipod = iPod (dock connector), but it will not charge over USB 2.0. Charging this unit requires a built-in 6-pin FireWire port or the FireWire iPod Power Adapter.

    Thats why I asked. You need to connect the iPod with an ac charger in order to put it into disk mode
  • tinny701 Level 1 Level 1 (10 points)
    I am sorry but I dont quite understand what you mean. what do you mean that you need the ac charger to put it into disk mode?

    thanks for helping!
  • Mitch 751 Level 6 Level 6 (11,500 points)
    3rd Gen iPod should be able to get charged and sync with a computer via firewire cable. But if you use an USB 2 cable, it can only sync but not get charged.

    It is odd that your iPod does not manage to sync with your computer via firewire.

    Since you asked "the ipod charges but doesnt go into disk mode (do not disconnect screen)", thats why I explained to you - if you need to put your iPod in disk mode, for 3rd Gen you have to connect it with an iPod charger unless it is fully charged.

    I believe you are getting confuse between sync with a computer and "go into disk mode"

    Message was edited by: Mitch 751

    Message was edited by: Mitch 751
  • Mitch 751 Level 6 Level 6 (11,500 points)
  • tinny701 Level 1 Level 1 (10 points)
    ok now i get what you are saying. yeh it is odd that it wont sync with firewire. i knew that you cannot charge over usb.


    i think the problem mght lie in the folder system (ntfs,fat32)
  • Mitch 751 Level 6 Level 6 (11,500 points)
    There are too many devices in the FireWire chain
    Your Mac can provide power to FireWire devices that don't have their own power sources, such as hard drives, cameras, and (of course) iPod. If you have too many of these types of devices connected to your computer, it can keep your Mac from recognizing your iPod. To see if this is the case:

    Disconnect all devices from your computer's FireWire ports.
    Connect your iPod to your computer's FireWire port using the FireWire cable that came with iPod.
  • tinny701 Level 1 Level 1 (10 points)
    i tried that and still nothing, hmmm i think i might just get a new cable and see if that fixes the problem.


    Mitch 751, you have been a great help and thankyou so much for bothering to help me!
  • Mitch 751 Level 6 Level 6 (11,500 points)
    You are welcome. I used to have the same iPod with the same problem, it finally works by unplugging the iSight from the computer.

    Have you tried to connect it directly on the back of your mac
  • Ruty Level 2 Level 2 (185 points)
    I think I have the same old ipod.
    I used to connect via usb no problem,
    all of a sudden itune does not see my ipod
    and when I connect using different usb
    it came up, w/window for 'restore'
    but when I say ok, it says need to use firewire.
    Is that a cable I buy. I don't have the originalipod box,