Can't Play H.264 AVI File
A friend of mine is having some trouble with QuickTime Pro on her Mac. She has a .avi file that QuickTime Pro won't play. The file uses the H.264 video codec, and the MPEG Layer 3 audio codec. It has a Size of 856 x 480 pixels, runs at 23.98 FPS and has a Data Rate of 1019.17 kbit/s.
Seems totally standard to me, so I can't figure out why it won't play. Well, actually, QuickTime Pro DOES play the audio, but the picture is just a blank white area. So, it's as if QuickTime Pro doesn't understand the codec, even though in the Inspector QuickTime Pro identifies it as H.264.
Any suggestions?
iMac 17" 2 GHz Intel Core 2 Duo, 2 GB RAM, 250 GB Hard Drive, Mac OS X (10.5.2), 16 GB iPod Touch 40 GB Apple TV